About The Role

- We are seeking an experienced Field Service Technician to join a growing agricultural equipment dealership in Ponoka, Alberta.

- This position will primarily involve field service work, with some in-shop responsibilities as required.

- The successful candidate will independently diagnose, troubleshoot, repair, and maintain agricultural and heavy-duty equipment while providing excellent service to customers.

Key Responsibilities

- Diagnose and troubleshoot agricultural equipment and identify required repairs.

- Perform testing and inspections to determine equipment issues.

- Complete repairs, maintenance, and servicing of agricultural equipment.

- Recommend repairs and communicate findings to the Service Manager or customer.

- Prepare accurate and timely service reports and work orders.

- Communicate with manufacturer/factory technical support when required.

- Share technical information and knowledge with the service team.

- Provide professional and responsive customer service.





- Travel to customer locations to perform field repairs and maintenance.

- Perform shop-based repairs and maintenance when required.

- Follow all safety procedures and company standards.

Qualifications & Skills

- Journeyman certification in Agricultural Equipment Technician or Heavy-Duty Equipment Technician.

- Minimum 3 years of technician experience preferred.

- Strong experience troubleshooting and repairing agricultural equipment.

- Familiarity with equipment such as tractors, balers, skid steers, and other farm machinery.

- Strong electrical and hydraulic diagnostic skills.

- Ability to work independently and solve technical problems effectively.

- Solid communication and customer service skills.

- Positive attitude and ability to work as part of a team.

- Valid driver's licence.

- Willingness to travel to customer locations as required.

- Must be able to reliably commute to or relocate to Ponoka, AB.

📌 Field Service Technician (Ponoka)
🏢 Synectics
📍 Ponoka