Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

We’re Hiring for a Field Service Technician Level 1! If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world’s most challenging water issues.

We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark!

THE ROLE: The Field Service Technician Level 1 will be responsible for start-up and commissioning of projects, preventative maintenance, and basic submersible wastewater pump (Flygt) and control panel troubleshooting at customer sites. Product specific training will be provided. Will interact with customers.

We offer a full benefits package to include 4 WEEKS Paid Time Off (PTO) for hourly positions, health, dental, vision, investment savings plan with company contribution, and other additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily after sufficient training is provided. Evaluate, repair, and conduct hydraulic, mechanical, and electrical testing of submersible wastewater pumps

Basic troubleshooting of electrical control panels

Basic understanding of schematics and wiring diagrams

Assist with start-ups and emergency callouts

Operating and maintaining a service truck with crane and out-riggers

Operating industrial equipment in a shop workplace such as forklift, overhead cranes, etc.

Working with various Company provided hand and power tools

Accurate record keeping inside Xylem’s work order management system

Create and maintain a safe and organized working environment and culture within the organization and following protocols at customer locations

Take care of company property

Demonstrates High Impact Culture through innovation, accountability and empowerment





Must be able to function in a team environment

Usually works with direct supervision but can work independently if needed

TRAVEL REQUIREMENTS

- Some travel required (overnight stays, away from home)

Pre-hire requirements to operate company vehicle (provided by Xylem or candidate):

- Driver Application for Employment
- Motor Vehicle Report (MVR)
- Driver Disclosure and Release
- Employee Applicant Drug and Alcohol Statement
- FMCSA Certificate of Awareness
- Driver Certificate of Violations
- Driver Statement of On Duty Hours – if applicable
- Road Test
- Copy of Driver’s License
- Copy of Medical Certificate

QUALIFICATIONS

Education Requirements

- HS diploma or equivalent

Experience Requirements

- 0 to 2 years of technical work experience, 1 year preferred

Skill Requirements

- Electrically and mechanically inclined
- Demonstrates critical thinking and troubleshooting ability
- Comprehend technical information and communicate it clearly
- Experience with Microsoft Office and smart devices

HIGH IMPACT BEHAVIORS

Transformative Mindset (Talent, Capability)

Consistency (Strategy alignment, Continuity)

Empowerment (Decision-making, Approval culture)

Non-Confrontational Culture (Feedback culture)

Clear Roles & Responsibilities

LEADERSHIP SKILLS

Proactively seeks feedback from peers, team members, and manager

Applies new knowledge and tech to improve outcomes within team

Identifies and mitigates risks

Breaks down problems effectively and leverages RCA

Prioritizes team’s and organization’s needs over self

Owning execution

Delegates effectively to empower teams to grow

Considers Xylem-wide implications of decisions

Performs strongly under pressure or in face of challenges

Focuses on long-term goals despite setbacks or failures

Has an effective personal operating model

Leads change with optimism

DAY IN THE LIFE

In this role, the working environment is an industrial shop setting where use of PPE is required. May also include exposure to hazardous material and loud noises. The physical demands may include but are not limited to, standing and lifting to 50 lb. In addition, this role may require overtime,



and travel may be needed for training sessions.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I; initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment based on race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world’s water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings.

Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this or assign other duties to this position as needed.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

📌 Field Service Technician (Mississauga)
🏢 Xylem
📍 Mississauga