The Calgary Winter Club is Calgary’s premier private family Club, situated in northwest Calgary on the edge of Nose Hill Park. The CWC offers an outstanding employee experience; we are firm believers that everyone should enjoy their work and have a successful work-life balance.
We are looking to fill a full time position as a Fitness Program Coordinator who reports to our Fitness Program Supervisor. The Fitness Coordinator provides essential administrative and operational support for the fitness programming department, overseeing scheduling, instructor communications, registration management, reporting, and program logistics to ensure seamless delivery of programs and services.
Key Accountabilities:
Program Administration
- Maintain group fitness schedules, registration systems, and program information.
- Process schedule updates, class changes, cancellations, and registration adjustments.
- Support the launch and administration of seasonal programs, workshops, and special events.
- Maintain accurate program records, documentation, and attendance tracking.
Instructor Coordination
- Coordinate communications with instructors regarding schedules, updates, and program information.
- Assist with substitute instructor coordination and schedule adjustments.
- Maintain instructor records, certifications, contracts, and onboarding documentation.
- Support the onboarding and administrative setup of new instructors.
Member Support
- Respond to member inquiries regarding programs, schedules, and registrations.
- Assist members with registration support and program information.
- Support member communications related to fitness programming.
- Help ensure a positive and professional experience for members participating in fitness programs.
Reporting & Administrative Systems
- Generate participation reports, enrollment statistics, and program summaries.
- Maintain files, databases,
and administrative records.
- Assist with tracking program utilization and participation trends.
- Support continuous improvement of departmental administrative processes.
Marketing & Program Support
- Coordinate program information for promotional materials and marketing initiatives.
- Assist with the program guides, and member communications.
- Support the promotion of programs, events, and instructor initiatives.
Fitness Instruction Opportunities
- May teach group fitness classes based on certifications, qualifications, availability, and departmental needs.
- Support member engagement through participation in fitness programs and events.
Knowledge & Skills Required
1. Excellent customer service and communication skills (verbal and written)
2. Takes initiative and ownership of the task
3. Solutions oriented and proactive in nature
4. Excellent computer and organization skills
5. Team player and strong individual contributor
6. Strong time management and deadline oriented
7. High attention to detail and ability to manage multiple priorities
Qualifications
1. Diploma in Kinesiology, Recreation Management, or a related field (minimum two-year post-secondary diploma required). Bachelor's degree is considered an asset.
2. Current CPR and First Aid certifications
3. 1-2 years of experience in administrative, customer service, recreation, fitness, or related environment.
4. Additional certifications and associations in the industry are an asset e.g. certification through CSEP-CPT, AFLCA, Can-Fit-Pro, etc.
To apply for this position, send your resume by email with “Fitness Program Coordinator” in the subject line to
[email protected] Pay: $40,000.00-$45,000.00 per year
Benefits
- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- In office gym
- Paid time off
- RRSP match
- Store discount
Work Location: In person
📌 Fitness Program Coordinator (Calgary)
🏢 Calgary Winter Club
📍 Calgary