Beaucoup Bakery & Beaucoup Creamery – Time Out Market Oakridge

Role Overview The Floor Supervisor is responsible for supporting the smooth day-to-day operation of Beaucoup Bakery and Beaucoup Creamery during assigned shifts.

This is a hands-on leadership role. The Floor Supervisor works alongside the team while providing direction, maintaining service standards, and ensuring the floor stays organized throughout the shift.

Key ResponsibilitiesShift Leadership

- Lead the team during assigned shifts.
- Assign stations, breaks, cleaning duties, and shift priorities.
- Ensure both Bakery and Creamery are properly set up and ready for service.
- Adjust staff deployment based on customer volume and operational needs.
- Support opening and closing procedures.

Customer Service
- Maintain Beaucoup's customer service standards.
- Assist staff during busy periods and help keep service moving efficiently.
- Handle basic customer concerns and escalate larger issues to management when necessary.
- Maintain a welcoming and professional environment.

Product & Presentation
- Ensure products are properly displayed, stocked, labelled, and presented.
- Monitor product availability throughout the shift.
- Communicate shortages or replenishment needs to the appropriate team.
- Help minimize waste and unnecessary product loss.

Team Support & Training
- Support the training of recent employees.
- Reinforce company procedures and service standards.




- Provide immediate coaching and direction when standards are not being followed.
- Communicate staff performance or recurring issues to management.

Cleanliness & Food Safety
- Ensure counters, service areas, equipment, and customer-facing spaces remain clean and organized.
- Ensure food safety procedures and required logs are completed.
- Ensure opening, closing, and cleaning checklists are followed.
- Report equipment or maintenance issues promptly.

Communication
- Maintain clear communication between Bakery, Creamery, and management.
- Complete shift notes and communicate important incidents, shortages, staffing concerns, or customer issues.
- Escalate issues that cannot be resolved at the supervisor level.

Expectations A successful Floor Supervisor should be able to:
- Confidently lead a shift without constant manager supervision.
- Stay calm and organized during busy service periods.
- Lead by example and work alongside the team.
- Keep staff productive and focused.
- Maintain Beaucoup's service, cleanliness, and presentation standards.
- Identify problems early and communicate them clearly to management.

Compensation
- Base wage: $20–$21 per hour, depending on experience.
- Tips: Typically approximately $5–$8 per hour, depending on sales and tip distribution.
- Estimated total hourly compensation: Approximately $25–$29 per hour including tips.

Pay: $20.00-$21.00 per hour

Benefits

- Dental care
- Discounted or free food
- Store discount

Work Location: In person

📌 Floor Supervisor (Vancouver)
🏢 Beaucoup Bakery
📍 Vancouver