13 Aug
|
ADP Canada
|
Toronto
13 Aug
ADP Canada
Toronto
Elevate your career as a Director of Service Delivery at ADP, where you'll leverage customer service, strategy, and leadership expertise. You'll drive team efficiency while fostering an inclusive environment.In this pivotal role, you'll oversee operations for one of ADP Canada's key growth sectors. Your strategic vision will ensure optimal service delivery to our Majors Upmarket Clients while fostering strong interdepartmental relationships. Cultivating talent and guiding teams through mentorship will be core to this position.Key Responsibilities:Manage relationships with client practitionersAchieve NPS and client retention targetsPlan for new client onboarding and satisfactionLead human resource management activitiesDevelop future leaders through succession planningRequirements:8+ years of service delivery experience5+ years in people leadershipStrong team management skillsExcellent communication and problem-solving abilitiesPassion for client relationship buildingBecome a driving force in ADP's mission to deliver exceptional service and create an setting where diverse perspectives thrive.#J-18808-Ljbffr
📌 Director Of Service Delivery At Adp (Toronto)
🏢 ADP Canada
📍 Toronto