Latitude Health is a multidisciplinary health clinic offering services such as physiotherapy, chiropractic care, massage therapy, and other allied health treatments. We are committed to delivering high-quality, patient-centered care in a supportive and collaborative environment.
Position Summary
We are seeking a friendly, organized, and reliable Front Desk Receptionist to join our team. As the first point of contact for our patients, you will play a key role in creating a positive patient experience while ensuring the smooth day-to-day operation of the clinic. This position is ideal for someone who enjoys working in a fast-paced healthcare environment and has excellent customer service and administrative skills.
Key Responsibilities
- Welcome and check in patients in a friendly, professional manner
- Answer phone calls, respond to inquiries, and assist with bookings
- Support a positive and comfortable clinic experience for all patients
Clinic Operations Support
- Assist with scheduling appointments and managing practitioner calendars
- Help maintain smooth patient flow and minimize wait times
- Light housekeeping duties to ensure the reception and common areas are clean and organized
Administrative Tasks
- Support patient intake, forms, and documentation
- Assist with billing, payments, and insurance processing (training provided)
- Maintain accurate and confidential patient records
Qualifications
- Strong communication and interpersonal skills
- Experience using Jane App is preferred
- Experience with HCAI and extended health insurance billing is preferred
- Organized, reliable, and detail-oriented
- Positive attitude with a willingness to learn
- Comfortable working in a fast-paced, team-based environment
- Proficient with computers and common office software
What You’ll Gain
- A supportive and cooperative team environment
- Opportunities for ongoing learning and professional development
- Competitive compensation based on experience
- Flexible scheduling
- The opportunity to make a meaningful impact by helping patients receive exceptional care
Schedule
- Part-time hours (evenings and/or weekends preferred)
- Schedule may vary based on clinic needs
Benefits:
- On-site parking
Work Location: In person Job Types: Full-time, Part-time
Pay: $18.00-$22.00 per hour
Benefits
- Company events
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Vision care
Flexible language requirement:
- French not required
Application question(s):
- Do you have experience using the Jane app?
Work Location: In person
📌 Front Desk Receptionist (Brampton)
🏢 Latitude Health and Performance
📍 Brampton
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