Front Desk Receptionist (Part-Time)

Anxiety & Trauma Clinic of Nova Scotia (ATCNS) Suite 202 – 35 Bloom Lane, Bedford, NS Part-Time | 20 hours/week | Monday–Friday, 3:00 pm – 7:00 pm | In office

About Us The Anxiety & Trauma Clinic of Nova Scotia is a Canadian-owned and operated private practice based in Bedford, just outside Halifax. We're a specialized anxiety and trauma clinic offering outpatient psychotherapy to clients aged 6 and up, in-person and virtually across Canada.

We hold ourselves to a high standard — clinically, ethically, and operationally. Our front desk is the first point of contact for people who are often anxious, overwhelmed, or reaching out for help for the first time. It matters enormously who sits in that chair.

Who We're Hiring

We're looking for an experienced receptionist to cover our late-afternoon and evening clinic hours — Monday through Friday, 3:00 pm to 7:00 pm.

This is a great fit for someone who wants steady, predictable part-time hours with a consistent schedule, and who takes real pride in running a tight, welcoming front desk.

What You'll Do

- Greet and check in clients arriving for in-person appointments, and set the tone for a calm, private, professional space
- Answer and triage incoming phone calls, voicemails, and general email inquiries
- Book, reschedule, and confirm appointments
- Process payments, issue receipts.
- Manage our same-day appointment stream — matching new inquiries to available openings quickly and accurately
- Prepare the clinic space at close.
- Maintain accurate client contact and intake information with strict attention to confidentiality
- Support the Clinical Director and clinical team with day-to-day administrative tasks




- Protect client privacy at all times, consistent with PHIA and clinic policy

What We Offer

- Consistent, predictable hours
- A calm, professional environment
- Training and support
- Room to grow
- Work that matters

Required Qualifications

- Previous reception, front desk, or administrative experience — ideally in a healthcare, medical, dental, or allied health setting
- Confident with computers and able to learn new software quickly (scheduling platforms, email, digital payments)
- Strong organizational skills and genuine attention to detail
- Reliable and punctual. Our clients and clinicians depend on the front desk being covered
- Excellent phone manner and clear, professional written communication
- Comfortable handling payments, receipts
- Discretion and strict confidentiality
- Warm, steady, non-reactive presence with clients who may be distressed or anxious
- Authorization to work in Canada
- Clean criminal record check. Vulerable sector check.

Compensation Hourly wage, discussed at interview and confirmed in writing. Rate reflects experience, with review after the initial period.

How to Apply

Please apply with

- Your CV/resume
- A short cover note telling us: your relevant reception or administrative experience, the software and systems you've worked with, and confirmation that the 3:00 pm – 7:00 pm Monday–Friday schedule works for you

You may also apply directly via our Careers page: halifaxanxietytrauma.ca/careers Shortlisted candidates will be invited to a phone or video conversation, followed by an in-person interview at our Bedford office.

Pay: $17.00-$20.00 per hour

Benefits

- Flexible schedule
- On-site parking

Work Location: In person

📌 Front Desk Receptionist (Bedford)
🏢 Anxiety u0026 Trauma Clinic of Nova Scotia
📍 Bedford