Company Description Ridobiko is focused on making transportation available around the clock, easy to access, and simple for everyday use across urban India. The company offers real-time and advance bookings for self-drive motorcycles, giving users a convenient, quick, and adaptable way to commute.

Ridobiko is committed to delivering quality service to customers while supporting motorcycle renters and the company in a mutually beneficial way. The organization also aims to contribute to economic growth and broader societal development through its services.

Role Description The Front Desk Staff role is a full-time, on-site position based in Victoria, BC. This role is responsible for greeting visitors, answering phone calls, responding to inquiries, and directing customers to the appropriate staff or services. Day-to-day tasks include managing check-ins and check-outs, handling basic administrative duties, maintaining an organized reception area, and supporting rental bookings and customer records.

The Front Desk

Staff will also assist in resolving customer concerns promptly,



provide information about services, and collaborate with the team to ensure a smooth front-office operation.

Qualifications

- Candidates should possess strong customer service and communication skills to support guests and handle inquiries effectively.
- Candidates should possess solid receptionist duties and phone etiquette skills to manage calls, appointments, and front desk interactions.
- Candidates should possess reliable computer literacy skills to work with booking systems, email, and basic office software.
- Candidates should possess organizational and multitasking abilities to manage multiple visitors, calls, and administrative tasks efficiently.
- Previous experience in a front desk, hospitality, or customer-facing role is beneficial.
- High school diploma or equivalent; additional training in office administration or customer service is an asset.
- Ability to remain professional, calm, and courteous in busy or challenging situations.

📌 Front Desk Staff (Victoria)
🏢 Ridobiko Bike Rentals
📍 Victoria