Step into a rewarding customer service role with Serco Canada Inc. as a Customer Service Agent at a DriveTest Centre across Ontario. Engage with the public while ensuring positive customer experiences in a high-energy environment.

As a Customer Service Agent, you’ll evaluate driver license eligibility, assist applicants with valid document assessments, and provide essential information. Your role ensures a fair issuance process for Ontario driver’s licenses and offers a agile work setting in one of 56 DriveTest Centres.

Key Responsibilities: • Provide excellent customer service during Driver Examination Services • Assist applicants across various license classes • Conduct vision screenings and administer knowledge tests • Schedule and dispatch road tests efficiently • Investigate errors in driver records

Requirements: • Completion of Customer Service Agent training program • GED or high school diploma mandatory • Fluent in French and English • Valid Ontario Class G driver’s license • Minimum of two years customer service experience

Deliver stellar service and uphold licensing procedures with Serco Canada as a Customer Service Agent. #J-18808-Ljbffr

📌 Customer Service Agent at Serco Canada (East Gwillimbury)
🏢 Serco
📍 East Gwillimbury