Summary

Client Advisor responsible for achieving individual and store sales and consignment targets at the Vancouver store. Leverage product knowledge and personalized service to maximize sales, units per transaction, and transaction value while maintaining the store image. Build and expand a client book and ensure timely follow up on orders, shipments and alterations.

Responsibilities

- Meet individual and store sales targets and consignment goals
- Use product knowledge to drive sales and increase units and dollar value per transaction
- Capture and maintain customer information and expand a client book
- Promote store events through email, phone, and personalized notes
- Follow up with clients on shipping, alterations, and service issues
- Support shipping, receiving,



inventory control, and general store housekeeping to maintain store image
- Adhere to all company policies

Requirements

- Minimum 3 years retail sales experience, preferably in a luxury setting
- Candidates with existing client books strongly preferred
- Computer literate and tech savvy with ability to learn various software programs
- Customer service oriented with a passion for luxury product and design
- Adaptable availability including evenings, weekends and holidays
- Foreign languages a plus

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📌 Client Advisor (Vancouver)
🏢 Brobston Group
📍 Vancouver