Job Title: Senior SAP CRM Consultant / SpecialistCompany: Cogency Inc.Location: Toronto, ON (Hybrid – 4 Days Onsite)Job Type: Full-TimeInterview Process: Final Round In-Person Interview RequiredJob SummaryCogency Inc. is seeking an experienced Senior SAP CRM Consultant / Specialist to support a large-scale Mortgage Origination transformation initiative for a leading Banking and Financial Services client.The successful candidate will play a key role in the functional design, configuration, customization, and implementation of a custom SAP CRM Mortgage Origination solution, supporting the end-to-end mortgage lifecycle, including Account Origination, Adjudication, and Fulfillment.The ideal candidate will have 8+ years of SAP CRM experience, strong expertise in SAP CRM 7.0, Web UI, One Order Framework, Business Partners, BRF+, Pricing, and Banking Services, along with excellent stakeholder engagement and solution design capabilities.Key ResponsibilitiesSAP CRM Functional ConsultingLead the functional design, configuration, and implementation of SAP CRM solutions.Gather and analyze business requirements and translate them into scalable SAP CRM solutions.Configure SAP CRM modules and customize standard functionality to meet business needs.Support end-to-end solution delivery throughout the project lifecycle.Mortgage Origination SolutionDesign and implement SAP CRM solutions supporting the complete Mortgage Origination lifecycle.Configure workflows supporting:Account OriginationMortgage ApplicationsCredit AdjudicationLoan ProcessingCollaborate with business stakeholders to optimize lending and mortgage processes.Configure and enhance SAP CRM 7.0 and Web UI applications.Work extensively with:Business Partners (BP)Bank ServicesOpportunity ManagementCase ManagementQuotationsOne Order FrameworkConfigure CRM organizational models, transactions,



and business processes.Business Rules & PricingConfigure and enhance SAP Pricing procedures.Develop and maintain BRF+ (Business Rule Framework) rules for business decision automation.Configure UI Component Sets and Web UI customizations.Support pricing enhancements and business rule implementation.Integration & Solution DesignCollaborate with SAP ABAP developers and integration teams.Define functional specifications for custom developments.Support integration with:SAP ECC/S4HANAThird-party banking systemsMortgage platformsParticipate in solution architecture and integration workshops.Testing & DeploymentPrepare functional specifications and test scenarios.Support Unit Testing, SIT, UAT, and Production deployments.Troubleshoot functional defects and coordinate issue resolution.Support production stabilization and hypercare activities.Stakeholder ManagementConduct workshops with business users, product owners, and technical teams.Provide functional leadership throughout project execution.Mentor junior consultants and support knowledge transfer.Prepare solution documentation, process flows, and user guides.Required QualificationsBachelor's degree in Information Technology, Computer Science, Business, or a related discipline.8+ years of SAP CRM functional consulting experience.Solid expertise in:SAP CRM 7.0SAP CRM Web UIOne Order FrameworkBusiness Partners (BP)Bank ServicesOpportunity ManagementCase ManagementQuotationsHands-on experience configuring:BRF+ (Business Rule Framework)Experience supporting Mortgage Origination or Lending solutions.Strong understanding of SAP CRM functional architecture.Experience preparing Functional Specifications and Solution Design Documents.Experience working in Agile and Waterfall delivery environments.Excellent analytical, communication, and stakeholder management skills.Nice to HaveExperience with SAP S/4HANA and SAP Banking Services.Knowledge of SAP BTP and SAP Integration Suite.Experience working with SAP PI/PO or SAP CPI.Familiarity with SAP Fiori applications.Experience integrating SAP CRM with external lending or mortgage platforms.Exposure to REST APIs and OData Services.Knowledge of SAP ABAP debugging and technical design.Experience with DevOps and CI/CD practices.Banking Domain Experience (Mandatory)Candidates must have experience in Banking or Financial Services, with preference for experience in:Mortgage OriginationLoan ProcessingCredit AdjudicationAccount OriginationBanking CRM SolutionsCustomer OnboardingRetail BankingTechnical SkillsSAP CRMSAP CRM 7.0SAP CRM Web UIBusiness Partners (BP)Bank ServicesOne Order FrameworkOpportunity ManagementCase ManagementQuotationsBusiness RulesBRF+IntegrationSAP PI/PO (Preferred)SAP Integration Suite (Preferred)REST APIsToolsSolution ManagerJiraConfluenceMicrosoft OfficeSAP CRM Functional ConsultingMortgage Origination SolutionsBanking Domain ExpertiseBusiness Process AnalysisFunctional Design & ConfigurationStakeholder ManagementRequirements GatheringSolution DocumentationAgile DeliveryProblem SolvingWork ModelLocation: Toronto, ONEmployment Type: Full-TimeInterview Process: Final Round In-Person Interview (Mandatory)Cogency Inc. is an equal opportunity employer committed to fostering an inclusive workplace. We are looking for a highly skilled Senior SAP CRM Consultant / Specialist with strong SAP CRM functional expertise and Mortgage Origination experience to help deliver enterprise banking transformation initiatives.#J-18808-Ljbffr

📌 Senior Sap Crm Consultant / Specialist (Toronto)
🏢 Cogency
📍 Toronto