At Ember, we do things differently. We believe in investing in our staff and reinvesting our profits into the community—this is the foundation of our business. As an Ember employee, you can expect competitive wages, exceptional health benefits, and personalized one-on-one support. We foster a friendly, team-oriented environment where everyone is valued, respected, and truly feels at home.

Our clients and employees are like family, and we go above and beyond to meet their needs. If you are committed, reliable, and driven by kindness and compassion, we would love to have you on our team! With years of frontline healthcare experience, our leadership team understands what it takes to build a supportive and fulfilling workplace—the kind we wished for ourselves while on the front lines. Join us and experience the Ember difference.

Key Responsibilities

- Coordinate and schedule home care services based on client needs.
- Serve as the primary point of contact for clients, families, and caregivers.
- Complete client intakes and assist with care planning.
- Maintain accurate client records and documentation.
- Respond promptly to scheduling changes and service requests.
- Build and maintain positive relationships with clients and staff.
- Monitor service quality and address client concerns professionally.
- Collaborate with management to ensure continuity of care.
- Assist with administrative duties as required.




- Strong interpersonal skills with the ability to communicate effectively with clients, families, and healthcare team members.
- A genuine passion for helping others and providing high-quality care in a home setting.

Qualifications

- Experience in home care, healthcare, or client service coordination preferred.
- Strong organizational and time management skills.
- Excellent verbal and written communication skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Proficient with Microsoft Office and computer systems.
- Experience with scheduling software is an asset.
- Knowledge of the Alberta home care system is considered an asset.

What We Offer

- Opportunities for professional growth and development.
- Supportive and collaboratvie work workplace
- Competitive compensation
- Meaningful work that makes a difference in the lives of clients and families.

Availability: Causal Days, evenings and weekends

If you are compassionate, organized, and passionate about providing exceptional client care, we would love to hear from you.

Pay: $18.00-$22.00 per hour

Benefits

- Flexible schedule

Application question(s):
- What hours are you available?

Education:
- Secondary School (required)

Experience:
- Customer Service /Scheduling: 1 year (preferred)

Language:
- English (required)

Work Location: Remote

📌 Homecare Scheduling Coordinator (Canada)
🏢 Ember Healthcare
📍 Canada