Join iA Financial Group as a Case Manager and impact client outcomes through excellent service in a hybrid work workplace. Manage disability claims while advocating for claimants every step of the way. As a Case Manager, you will assess and manage both short-term and long-term disability claims, ensuring optimal outcomes for every claimant.

Your role emphasizes customer service, teamwork, and process improvement. Collaborate with team members during complex case discussions while demonstrating a strong commitment to client satisfaction. Key Responsibilities:

- Manage and evaluate disability claims for optimal results
- Analyze documentation and ensure follow-ups are done
- Provide outstanding customer support throughout the claim process
- Participate in discussions surrounding complex case management
- Contribute to departmental process improvements Requirements:
- Customer-focused with a results-oriented mindset
- Experience in disability insurance preferred
- Effective under pressure with tight deadlines
- Proficient in Microsoft Office Suite
- Fluent in English and French for client communications Leverage your skills and deliver impactful service to claimants with iA Financial Group as a Case Manager.

📌 Hybrid Case Manager at iA Financial Group (Montreal)
🏢 Iaawg
📍 Montreal