Central 1 cooperatively empowers credit unions and other financial institutions to deliver banking choice to Canadians. Central 1 provides critical services at scale to enable a thriving credit union system. We do this by collaborating with our clients, developing strategies, products and services to support the financial well-being of their more than 5 million diverse customers in communities across Canada. Generous annual vacation allotment

Top-notch flexible benefits plan including family building and gender affirmation

Retirement Plan, matched contributions at 6%

Access to a virtual wellness platform

Wellness Flex Fund to support personal interest and activities

Day off to volunteer in your community and other paid time off options

Corporate discounts *subject to employment agreement

As a Implementation Specialist (Consultant) on Central 1’s Client Delivery team, you’ll play a key role in delivering online banking and payment solutions that matter to clients. Working as a trusted partner, you’ll collaborate with clients and internal delivery teams to turn business needs into effective, high-impact software implementations. Client & Project Delivery Work directly with clients to support implementations from kickoff through launch, independently or as part of a project team.

Manage multiple projects or client initiatives at the same time.

Act as a key point of contact for clients throughout the project lifecycle, providing clear updates on progress, timelines, and budgets.

Identify, track, and resolve project risks and issues to ensure successful delivery.

Create Statements of Work (SOWs),



requirements documentation, impact analyses, and change orders as needed.

Define and support product vision for complex, high-impact implementations.

Develop, update, and maintain implementation and user guides.

Technical & Engineering Collaboration Testing, Deployment & Launch Coordinate functional, regression, and user acceptance testing (UAT).

Manage deployments to QA environments and support clients through UAT and go‑live activities.

Track projects through each phase of the lifecycle using internal tools and systems.

Review and ensure accuracy of project timesheets across multiple teams.

Prepare monthly billing to reflect revenue earned for active initiatives.

Monitor project budgets and expenditures to ensure work stays within scope.

Coordinate and guide Implementation Analysts on larger or more complex projects.

Share implementation knowledge, best practices, and product expertise with team members.

Collaborate with the Client Development team to support strong, long‑term client relationships.

Post-Implementation Support Close out projects upon completion, including final billing and documentation.

5+ yearsrelevantexperienceand3+ yearsconsultingand/or project managementexperience.





Financial Services background is preferred, especially in digital, online banking platforms technology services.

Business analysis and Project Management work experiencerequired.

CBAP or PMP designation is an asset.

A university degree in computer science, business, or other related discipline with an IT focus.

Stronganalytical, problem solving, planning, organizational and time management skills.

Communicateseffectively orally and in writing,with clients, technicalteamsand co-workers.

Ability to manage multiple projects with conflicting deadlines in a team workplace.

The actual salary will vary depending on market conditions and relevant job‑related factors such as knowledge, skills, qualifications, experience, and education/training.

Central 1 does not use Artificial Intelligence (AI) technology to screen, assess, or select applicants during our recruitment process. Central 1 is an equal opportunity employer and committed to building an inclusive workforce by creating an environment where everyone feels like they belong and has the opportunity to be successful.

We welcome all applicants to join our diverse workforce and we will provide an accessible candidate experience including, but not limited to accommodations to interview sites and alternate formats upon request to our Recruitment team.

Central 1 is committed to building a diverse and inclusive workforce by creating an environment where everyone feels like they belong and has the opportunity to be successful.

📌 Implementation Specialist, Payments-(Hybrid) (Vancouver)
🏢 Central 1 Credit Union
📍 Vancouver