- Strong understanding of security concepts and methods for: encryption, data protection, system protection, etc
- Competence and skills with: JCL, COBOL, Endeavor, z/OS, Mainview, Debugging tools/methods, performance and tuning, ACF2 and RACF security products.

Solid leadership skills

- 3-5 years of incident management experience
- Understanding of and experience in Problem, Incident and Change Management
- Excellent written and verbal communications skills
- Possess very strong customer focus
- Professional approach in your dealings with others
- Excellent problem solving techniques and trouble analysis skills
- Ability to project manage multiple initiatives (making efficient and time decisions to drive progress)
- Well organized, with the ability to set priorities and manage time effectively
- Proficient with Microsoft Office tools
- Comfortable presenting reports to team members and/or leaders
- Knowledge of or ability to learn the technical aspects of the infrastructure used to deliver services
- Strong PC skills

📌 Incident Management Specialist (Mississauga)
🏢 VySystems
📍 Mississauga