Product Owner - Microsoft D365 Finance and Operations

Job Openings Product Owner - Microsoft D365 Finance and Operations

About the job Product Owner - Microsoft D365 Finance and Operations

Our client isseeking an experienced Functional Microsoft Dynamics 365 (D365) Finance & Operations (F&O;) Product Owner to join agile team. This role will be responsible for ensuring the successful configuration, optimization, and implementation of the D365 Finance & Operations solution, with a particular focus on finance, supply chain management, and business operations.
The ideal candidate will have hands‑on experience in configuring D365 F&O; and a deep understanding of business processes and how they align with D365 functionalities.

Responsibilities

- Product Ownership: Serve as the primary product owner for D365 Finance & Operations (F&O;), ensuring that business requirements and goals are effectively captured, prioritized, and delivered in the system configuration.
- D365 F&O; Configuration: Configure and optimize D365 F&O; modules with a focus on core financial operations (General Ledger, Accounts Payable/Receivable, Procurement, Inventory, and more).
- Requirements Gathering & Analysis: Work closely with business stakeholders, including finance, operations, and IT teams, to gather detailed business requirements and translate them into functional specifications for D365.
- System Customization: Oversee system customizations and enhancements to ensure alignment with business processes, ensuring a seamless flow of data and processes across modules.
- Cross-functional Collaboration: Work alongside technical teams, including developers and technical consultants, to ensure the system configuration is aligned with the technical architecture and to support system upgrades or enhancements.
- Support & Troubleshooting:



Provide ongoing support and troubleshooting for D365 F&O; issues, escalating to technical teams when necessary. Assist in resolving system‑related issues and optimizing system performance.
- Testing & Validation: Lead testing efforts for new system functionalities, including UAT (User Acceptance Testing), regression testing, and ensuring the configuration meets business needs before deployment.
- Change Management: Assist with change management activities, including training users on new system capabilities and processes, and facilitating smooth transitions during system upgrades or new implementations.
- Documentation: Create and maintain comprehensive documentation for system configurations, processes, and workflows, ensuring knowledge transfer across teams.

Requirements:

- Hands-on experience with Microsoft Dynamics 365 Finance & Operations (F&O;), including configuring modules such as Finance (GL, AP, AR, Fixed Assets), Procurement and Sourcing, Inventory, and Production.
- Proven experience as a Product Owner or Functional Consultant for D365 F&O;, with a deep understanding of core business processes in finance and operations.
- Strong business acumen and understanding of finance, accounting, and operations processes and how they integrate within D365.
- Strong communication skills, with the ability to effectively interact with stakeholders at all levels, including executives, business users, and technical teams.
- Ability to translate complex business requirements into functional system specifications and guide system configuration based on business needs.
- Experience with D365 F&O; implementations and upgrades, including system testing, end‑user training, and documentation.
- Ability to configure and customize D365 F&O; (not just oversee or manage), including managing security roles, workflows, and data entities.

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📌 Product Owner - MicrosoftFinance and Operations (Markham)
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