Themesoft Inc. is a global IT solutions provider and a Woman‑Owned Minority Business Enterprise headquartered in Dallas, TX. With a robust presence across the US, Canada, India, Singapore, and Brazil, we specialize in digital transformation, consulting, and workforce solutions across diverse industries.
We are currently looking for a tech-savvy and results-driven professional for one of our leading clients. If you’re passionate about technology and looking to grow in a dynamic, fast-paced environment, this could be the perfect fit for you.
Infrastructure Coordinator
Toronto. ON-Hybrid, 3-4 days onsite
Rate: CAD$40/hr on T4
6+ months Contract
/ Responsibilities
- Core Focus: Maintain platform stability, manage daily Run-the-Bank/Business (BAU) activities, and enforce strict access governance.
- Incident & Problem Management: Oversee the triage, tracking, and resolution of platform-specific production incidents, ensuring minimal disruption to daily operations.
- Change Management Governance: Coordinate the change management lifecycle for platform deployments, ensuring all documentation, approvals, and risk assessments meet enterprise compliance standards.
- BAU Support: Handle daily operational requests, health checks, platform monitoring, and minor administrative updates.
- Metrics & Reporting: Generate operational KPIs and dashboards tracking system uptime, incident resolution SLAs, and change success rates
ITIL Certification
What are the top 3 skills required for this role?
Infrastructure Engineer, ITIL, Incident & Problem Management, ServiceNow
Regards,
_______________________
Parthasarathy K
Lead Recruiter
Work: (phone hidden) Ext: 306,Direct: (phone hidden)
[email protected]
Themesoft Inc |Themesoft Jobs
📌 Infrastructure Coordinator (Toronto)
🏢 Themesoft
📍 Toronto