National Energy Equipment, Inc. is the largest distributor of energy related equipment in Canada, providing service from coast to coast. Our greatest strength is our employees, and our objective is to provide the best sales and service support in our industries, while synergizing product offerings for optimum benefit to our customers.

We currently have an opportunity in our Calgary branch for an energetic and self-motivated individual to join our HVAC team as an Inside Sales Representative.

The Inside Sales Rep offers front line service to a busy HVAC dealer network and team of Territory Managers. If you are a keen problem solver who enjoys providing fast and effective customer service, we want to hear from you!

Responsibilities & Accountabilities:

Provide professional, effective and efficient day-to-day solutions and customer service to a wide HVAC customer base, including but not limited to inquiries, quotations, technical support and order entry, order processing and follow up.

Work with purchasing to ensure inventories and restocking patterns are sufficient to efficiently fill customer orders. Ensure restocking patterns evolve with customers’ changing requirements.

Ensure orders are shipped on time and inventory turns are maximized and controlled. Address any slow-moving inventory concerns. Ensure that inventory is kept up-to-date. Discuss, develop and implement ideas or plans to meet the targeted inventory Turns or Delivery programs. Source all back orders from suppliers and branches.





Run and review reports checking for discrepancies, omissions and errors; address any resulting concerns.

Promote sales of company products and source products for all new and existing customers, supporting sales initiatives that are offered.

Assist with returning warranty items to our suppliers.

Assist the service department with documentation (i.e. estimates to customers on items to be repaired)

Qualifications:

· High school diploma plus minimum of 2 years of technical sales or related experience required; or equivalent in education and experience

· Order desk and customer service experience; experience in HVAC would be an asset

· Proven time management and organizational skills

· A strong interest and motivation for building relationships with customers, outstanding interpersonal skills

· Must be able to work in a demanding environment, and enjoy learning new concepts and products

· Strong problem-solving ability, particularly relevant in managing customer accounts

· Exceptional communication and customer service skills

· Proficient in Microsoft Office

Job Types: Full-time, Permanent

Benefits

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care

Adaptable language requirement:
- French not required

Experience:
- HVAC: 1 year (preferred)
- inside sales: 2 years (preferred)

Work Location: In person

📌 Inside Sales Representative (Calgary)
🏢 National Energy Equipment
📍 Calgary