Location 5750 75 Street,Edmonton, AB, T6E 5X6,Canada

Employee Type Full Time

Required Degree NONE

Manage Others Yes

Description Who is Armour?

Armour

Insurance is now a proud member of BrokerLink. As we grow together, we remain committed to the core values that define us through H.E.A.R.T.: Humble, Effective, Adaptable, Respectful, Transparent. These values shape how we serve our clients and support one another, fostering an inclusive and professional environment. We’re looking for individuals who share this mindset and are passionate about delivering exceptional service as part of Armour and BrokerLink.

What Will You Do? As a Personal Lines Team Leadyou'll:

Leading a team of Personal Lines Account Managers

Provide the Team with direction and coaching to ensure the efficient handling of client files

Providing ongoing coaching and mentoring to the team in the management of day-to-day business issues

Analyzing, developing, and implementing productive workflows by monitoring procedures and methods to help improve processes and results

Providing coaching and performance feedback to Account Managers by reviewing reports, discussing options, and developing action plans

Coaching and developing the team to achieve Armour quality standards.

Monitoring and analyzing service levels

Fostering staff development by assisting with the selection of staff, conducting performance evaluations, providing ongoing and effective feedback, identifying training opportunities and keeping staff informed of changes to policies and procedures

Accountable for the performance management of assigned staff

Must be available to work within the hours of 8:30 a.m. to 4:30 p.m,



Monday to Friday.

Requirements Core Requirements To be successful in this role, our minimum requirements are:

A level 2 Alberta Insurance License

Minimum of 5 years’ experience within an Insurance Brokerage

Experience with Applied Systems (Epic)

Leadership experience - including experience in performance management

Beneficial Skills Your success in this role will be enhanced if you have:

A CAIB or CIP designation

Demonstrated organizational, analytical, and interpersonal skills

Additional insurance licences and/or relevant experience

Summary Why Join the Armour Team? Competitive base salary + generous commission structure

Opportunities for career growth

Comprehensive health, life, and critical illness benefit package

RRSP match

Generous vacation and flexible wellness time

Tuition reimbursement & gym/exercise program contributions

Recognition programs (biweekly awards)

Quarterly catered lunches, quarterly outings, and annual retreats

Rebate on insurance policies held with Armour

Diversity Armour is actively committed to supporting diversity, equity, and inclusion. We value the diversity of people and actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and 2SLGBTQIA+ persons to apply.

As part of our recruitment process, Armour Insurance may utilize AI-supported screening systems to enhance the consistency and efficiency of candidate review. All hiring decisions are made by our Human Resources team.

Position Vacancy This position does representan active vacancy within our organization and is posted to recruit qualified candidates for current job openings .

📌 Insurance Broker - Team Lead (Edmonton)
🏢 Force Inspection Services
📍 Edmonton