Enhance your IT career with YVR as an IT Support Technician. This full-time role focuses on customer service, providing technical support, and system administration for internal teams and external clients. YVR is looking for a dedicated IT Support Technician to join the Office Systems Department.
In this permanent position, you'll report to the Manager of Technology Services, delivering first-level support on various systems including airport applications and mobile devices. This role offers significant opportunities for professional growth within a agile environment. Key Responsibilities:
- Address technical inquiries via email and phone
- Document incidents in the IT service management tool
- Compile monthly IT operations reports
- Manage equipment lifecycle tasks for IT assets
- Maintain shared IT services like AV equipment and printers Requirements:
- Minimum two years in IT service or support roles
- Experience with ticketing systems preferred
- Strong verbal and written communication skills
- Familiarity with ITSM and ITIL standards
- Valid Class 5 BC Driver’s License Bring your expertise in technical support to YVR, ensuring exceptional service experiences for clients and colleagues.
📌 IT Support Technician at YVR (Vancouver)
🏢 YVR
📍 Vancouver