Jasper Rafting Adventures - Operations General Manager, Alberta Jasper Rafting Adventures is seeking an experienced Operations General Manager to oversee all operational activities at our Jasper, AB location.

Compensation: $70,000–$90,000 per year (base salary) Employment Type: Permanent, Full-time (30–50 hours per week) Location: Jasper, AB.

Benefits: Housing allowance, on‑site housing options, recreation and activities, team building opportunities, flexible or compressed work week.

Key Responsibilities

- Allocate material, human and financial resources to implement organizational policies and programs.
- Establish objectives for the organization and formulate or approve policies and programs.
- Select middle managers, directors or other executive staff; delegate authority and create optimum working conditions.
- Ensure safety and comfort of passengers and supervise more than 20 staff members.
- Maintain inventory control (software), Excel, MS Office, reservation software.
- Manage operational budgets ($1,500,001–$4,000,000).
- Drive customer experience for rafting and other outdoor adventures.

Qualifications

- Bachelor's degree in Outdoor Education,



Hospitality, Tourism, or related field.
- Minimum 5 years of experience in entrepreneurial and small business operations, hospitality administration/management, or tourism promotion operations.
- Valid driver’s licence, criminal record check, and willingness to travel.
- Proficiency in MS Excel, MS Office, reservation software, and inventory control systems.
- Strong leadership, initiative, and team‑player skills.
- Excellent oral and written communication, attention to detail, organizational skills, and ability to work under pressure in a fast‑paced setting.

Screening Questions

- Are you authorized to work in Canada?
- Are you willing to relocate for this position?
- Do you have experience working in this field?
- Do you have the required certifications listed in the job posting?
- Do you meet the language requirements listed in the job posting? Additional employment terms include morning, day, weekend, and overtime as required. To apply, please submit your résumé and cover letter via the job portal.

📌 Jasper Rafting Adventures operations general manager Alberta (Calgary)
🏢 The Fairmont Jasper Park Lodge
📍 Calgary