Enhance your career in customer service with Marcone Appliance Parts as a Customer Care Specialist. This role focuses on building customer relationships and addressing inquiries efficiently.

Marcone, a trusted distributor of appliance parts, seeks a dedicated Customer Care Specialist. This role requires two years of call center experience, strong problem-solving skills, and proficiency in MS Office applications. You’ll be the voice of the customer while processing orders, resolving issues, and promoting products effectively.

Key Responsibilities:



• Process customer inquiries for pricing and product availability • Assist customers with order issues and promote up-selling • Follow up on inquiries and document call logs thoroughly • Maintain proficiency in company systems and data management • Identify and communicate trends in customer calls to management

Requirements: • High School Diploma or GED equivalent • 2 years call center experience in a relevant field • Robust knowledge of MS Office applications • Minimum keyboarding skills of 40 words per minute • Ability to solve problems and assist customers effectively

Become a valued member of Marcone's team, enhancing customer satisfaction while utilizing your communication and problem-solving skills. #J-18808-Ljbffr

📌 Customer Care Specialist at Marcone (Winnipeg)
🏢 mSupply
📍 Winnipeg