Permanent Full Time Reporting to the AVP, Change Management, the Manager, Change Management is accountable for managing a portfolio of strategic change initiatives across Canada Life. The role leads and oversees change management activities across multiple programs and projects, partnering with sponsors, business leaders, project teams, and stakeholders to drive organizational readiness, stakeholder engagement, adoption, and long-term sustainment of change. Lead the development and execution of change management strategies and plans for business portfolios and assigned projects and programs.

Plan for and conduct change impact assessments and identify stakeholder, process, technology, and organizational impacts across portfolios, projects and programs. Lead the development and implementation across stakeholder engagement, change readiness, communication, training, adoption and sustainment activities in collaboration with project and program teams. Ensure change management activities are integrated into project and program plans for delivery.

Partner with business leaders, sponsors, and project teams to support successful change outcomes. Provide coaching and guidance on change leadership, stakeholder management, and change readiness planning. Identify and mitigate people-related risks, resistance, and change impacts.

Portfolio

Support & Continuous Improvement Track and report on change readiness, adoption, risks, and effectiveness. Contribute to the continuous improvement of change management methodologies, tools, templates, and practices. Mentor junior practitioners and support change management capability development.

Experience leading end to end change management activities in complex business and matrixed environments. Strong knowledge of industry trends and experience with change management principles, methodology,



and best practices. Ability to assess impacts within projects and programs and across a portfolio, manage competing priorities, and navigate ambiguity.

Experience coaching leaders and supporting sponsor effectiveness. Financial services, insurance, or large-scale transformation experience is an asset. Bachelor's degree in Business, Human Resources, Organizational Development, Psychology, Communications, or a related field. 7+ years of experience in change management, transformation, business enablement, or related disciplines. People leadership, coaching, mentoring, or team lead experience preferred.

Change

Management certification (e.g., This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country. We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other.

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part time permanent team member: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being. Time Off:In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial

Security:Company-matching pension plan,share ownership program and additionalinvestment options.

Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events. All information provided will be handled in accordance with applicable laws and Canada Life policies.

📌 Manager, Medical Training (London)
🏢 Canada Life
📍 London