Company: ICG Globe

Job Type: Part-Time

Pay: $17.60 – $18.50 per hour

Location: North York, ON

Schedule: 12–25 hours per week, flexible schedule

About Us

ICG Globe is a Canadian immigration and IT services consultancy, dedicated to helping individuals navigate their immigration journey while also supporting a variety of tech projects. To learn more about our services, please visit: www.icgglobe.com

Position Overview

This is a hands-on, multi-functional position for someone who enjoys variety and can confidently move between administrative work, client communication, immigration case support, digital marketing, research, documentation, and general office tasks.

The ideal candidate is someone who is a quick learner, comfortable with marketing and technology such as AI tools, highly organized, and able to figure things out independently. You will work closely with the RCIC and help keep both the day-to-day operations and client files moving efficiently.

What You'll Do

- Support the RCIC with day-to-day immigration case administration and file preparation.
- Communicate with clients and prospective clients by email, phone, and other communication channels, ensuring inquiries and follow-ups are handled promptly.
- Help collect, organize, review, and follow up on information and documents required for client files.
- Maintain accurate records and monitor client files and online application accounts for updates or requests.
- Assist with client consultations, assessments, follow-ups, and lead management.
- Assist with research related to immigration and general topics as requested.
- Prepare professional letters, statements, forms,



and other documents using templates, AI tools, research, and sound judgment.
- Assist with website administration and basic updates using platforms such as WordPress and Wix.
- Support the company's social media presence, including responding to inquiries and managing incoming leads.
- Assist with Meta Business Suite, including monitoring leads, messages, campaigns, and basic advertising activities.
- Create and organize marketing and educational content with the assistance of AI and established company guidelines.
- Take on a variety of administrative, research, documentation, and operational tasks as required.

What We're Looking For

- Excellent written and verbal English communication skills.
- Background in digital marketing and sales is preferred.
- Strong organizational skills and exceptional attention to detail.
- Comfortable working with multiple tasks, deadlines, and client files simultaneously.
- Strong computer skills and the ability to learn new software quickly.
- Comfortable using AI tools such as Claude, Perplexity, Heygen, Canva, etc. and other productivity tools to research, draft, organize, and improve work.
- Experience with WordPress, Wix, Meta Business Suite, social media, or digital marketing is an asset.
- Robust research and problem-solving abilities.
- Ability to follow established processes while also using common sense and initiative.
- Professional, dependable, and comfortable communicating with clients.
- Previous experience in an immigration office, law office, education consultancy, or similar professional services environment is an asset.

Job Type: Part-time Pay: $17.60-$18.50 per hour

Work Location: In person

📌 Marketing & Sales Assistant / Office Administrator (Part-Time) (Toronto)
🏢 ICG Globe
📍 Toronto