Inspired HR is partnering with a confidential client to hire a Membership Sales & Support Representative based in Calgary, Alberta.

This is an exciting chance for a relationship-focused professional who enjoys building connections, coordinating engagement initiatives, supporting events, and contributing to a highly collaborative and purpose-driven organization.

The organization represents a respected and influential industry across Western Canada and is seeking someone who thrives in a dynamic, people-focused environment where communication, professionalism, and initiative are highly valued.

Why Join This

Organization?

Opportunity to work closely with executive leadership and industry stakeholders

Exposure to industry events, networking initiatives, and strategic member engagement activities

Collaborative and supportive team culture

Meaningful work that directly impacts member relationships and industry growth

Diverse responsibilities spanning communications, engagement, events, and outreach

Strong opportunity for long-term professional growth and development The Role The Member & Industry Relations Coordinator plays an important role in supporting member outreach, onboarding, engagement, and retention initiatives. Acting as a key point of contact for members and prospective members, this individual will help deliver an exceptional member experience while supporting broader organizational growth and engagement strategies.

This role is ideal for someone who is proactive, polished, organized, and comfortable building relationships with a wide range of stakeholders. Key Responsibilities

Serve as a primary contact for member inquiries and engagement activities





Deliver exceptional customer service through phone, email, and in-person interactions

Coordinate member meetings, briefings, follow-ups, and engagement initiatives

Support outreach campaigns to attract and onboard new members

Build and maintain relationships with prospective and existing member organizations

Maintain accurate CRM records and track engagement activities

Monitor member satisfaction and engagement through ongoing communication and feedback

Assist with reporting, dashboards, and engagement metrics for leadership

Support event participation, sponsorship outreach, and networking initiatives

Represent the organization at conferences, tradeshows, and industry events

Collaborate with internal teams to ensure members receive timely updates and opportunities

Assist with surveys, engagement analytics, and member retention strategies Requirements

Bachelor’s degree in Communications, Marketing, Business Administration, Public Relations, or a related field

1–3 years of experience in stakeholder engagement, member services, communications, customer relations, business development, or event coordination

Experience working with associations, non-profits, or industry organizations is considered an asset

Strong communication and interpersonal skills with the ability to build rapport quickly

Highly organized with strong multitasking and project coordination abilities

Comfortable initiating outreach and engaging with senior stakeholders

Experience using CRM systems and digital communication tools

Professional, polished, and confident representing an organization publicly

Ability to work independently while collaborating effectively within a team

📌 Membership Sales & Support Representative (Calgary)
🏢 Inspired HR
📍 Calgary