Step into a vital role at TVO in Toronto as a full time Administrative Services Officer. Your focus on customer service will enhance the experience for students and ensure their needs are effectively met.
TVO Media Education Group is seeking a dedicated Administrative Services Officer for its Independent Learning Centre (ILC). This position emphasizes frontline customer service, assisting students with application processes, registration, and course completion. You'll collaborate with academic teams to ensure all learners have an exceptional experience throughout their educational journey.
Key Responsibilities:
• Provide customer support via phone and email
• Process student registrations and enrollments accurately




• Maintain TVO ILC’s Student Information System
• Ensure timely resolution of student inquiries
• Collaborate with academic teams to support student success
Requirements:
• Post-Secondary Diploma or Degree, preferably in Education
• 1 to 3 years in a customer service environment
• Exceptional interpersonal and problem-solving skills
• Strong organizational abilities and attention to detail
• Proficiency in MS Office and CRM software
Bring your customer service expertise to enrich the student experience at TVO.
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📌 Full-Time Administrative Services Officer (Toronto)
🏢 TVO Ontario Educational Comms. Authority
📍 Toronto