Assistant Manager, Business Analysis, IT Toronto, ON, Canada Job Description We are hiring an Assistant Manager, Business Analysis! Reporting To: Senior Manager, IT Business Analysis Full-Time/Part- Time: Full-Time Posting Date: April 9, 2026 Closing Date: April 23, 2026 Salary Range: $80,021- $128,034 Hours of Work: 8:30 a.M. – 5:00 p.M. Grade: Office Location: 14.4 Toronto Great location! Steps away from the main public transit station What we offer: Highly competitive compensation package which includes a base salary, bonus, benefits, and career advancement opportunities! *Eligibility for benefits is dependent on the terms of employment The Opportunity Reporting to the Senior Manager of the Business Analysis Community of Practice, within the IT Department, the Assistant Manager, Business Analysis will play a key role in supporting the Business Analysis Community of Practice by leading a team of Business Analysts, ensuring the quality and clarity of business requirements and driving successful project delivery. The Assistant Manager will provide training, coaching and guidance to the Business Analysts, collaborate with cross-functional stakeholders and oversee the execution of business analysis activities throughout the software development lifecycle. The Assistant Manager will also be a lead on critical initiatives/projects, responsible for requirements deliverables. How you will contribute: Lead and mentor a team of Business Analysts, fostering their growth and development. Oversee the analysis and documentation of business requirements, functional specifications and user stories for initiatives/projects. Collaborate with Product Owners, Project Managers, Developers, QA Analysts and other stakeholders to ensure successful project delivery. Coordinate and review the creation of comprehensive business analysis artifacts, ensuring alignment with organizational standards.



Drives continuous improvement and ongoing strategy refinement of the IT Business Analysis Community of Practice across people, processes, guidelines, tools and supporting technologies Conducts interviews for new hires as required as well as support the onboarding of new team members and manage workload distribution. Help establish and improve analysis KPIs as well as performance and work standards Conducts Performance Reviews Proficient in Agile Delivery Frameworks and Business Analysis Playbooks, providing continuous coaching and mentoring to the team on estimation, development, and maintenance of requirement work items, traceability matrices, and other project deliverables. Complete other duties as assigned by the Senior Manager. The experience you need: Skills and Attributes: Strong foundation in Business Analysis discipline supporting complex environments and collaboration between business and technology teams. Demonstrates leadership through team support, coaching and day-to-day guidance. Capable of influencing stakeholders and contributing to decision-making processes. Strong verbal and written communication skills; able to work through ambiguity and change. Demonstrates strategic thinking with a balanced focus on team dynamics and business objectives. Strong on-the-spot analytical skills with a track record of resolving challenges efficiently. Comfortable working with both modern and legacy technologies. Proactive and dependable with a strong sense of urgency. Able to manage time effectively,



prioritize tasks and meet deadlines. Experience working within matrix teams and contributing to shared goals. Supports resource planning aligned with team objectives and business needs. Builds positive relationships and contributes to team cohesion. Proficient with Microsoft Office (PowerPoint, Word, Excel). Experience in the mortgage and/or financial services industry is preferred. Education/Certification/Experience Requirements: Bachelor’s degree in Computer Science, Engineering, Business, Arts & Science, or related field. 2+ years of experience as a Lead Business Analyst for software development projects, complemented by 1+ years of management or equivalent leadership experience. 7+ years of experience in the BA Discipline Certified Business Analysis Professional (CBAP) or equivalent required. Certified PMP, CSM, CSPO, CDMP, and ITIL are assets. Strong technical skills, including experience with programming languages, web technologies, and database systems. Well versed in Agile methodologies, Scrum framework and software development lifecycle. Advanced expertise with modeling tools like MS Visio. Advanced expertise with analytical tools like MS SQL and MS Power BI. Extensive experience in Business Process Modelling (BPM). 4+ years’ experience working with First National systems and practices an asset (internal candidates only). Working Setting and Physical Demands Analysis: Periods of high volume with tight timelines Long periods of stationary position/sitting Prolonged periods of repetitive movement (i.E. using a keyboard and mouse) Long periods of time in viewing a computer screen Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program. Competitive Compensation Comprehensive advantages program (i.E., Health Spending

📌 Assistant Manager, Business Analysis, It - C$80,021 - C$128,034 A Year (Toronto)
🏢 First National
📍 Toronto