Permanent Full TimeAs a Lead Business Analyst, you will provide thought leadership and drive solution design for complex initiatives within Disability and Life Systems and Operational Support. You’ll influence senior stakeholders, mentor team members, and champion best practices to deliver innovative solutions that enhance our business and customer experience.What You Will DoLead Analysis & Requirements: Drive requirements gathering, scoping, and validation for multiple complex initiatives.Solution Development: Oversee solution design, troubleshoot complex issues, and act as a trusted advisor.Quality Assurance: Ensure alignment with business priorities, review test cases, and manage risk/audit requirements.Project Support: Partner with PMs for planning and estimation; manage relationships across business and technology teams.Change Management & Training: Oversee documentation, training, and communication strategies.Continuous Improvement: Champion current methodologies, tools, and organizational change initiatives.Mentorship: Guide and develop team members, providing feedback and leadership support.What You Will Bring6+ years as a Business Analyst, including leadership on projects or initiatives.Reliability Status Security Clearance – required as a condition of employment before accessing Protected B information, assets or work sites. The cost of submitting these checks will be covered by Canada Life.Degree/Diploma in Business/Systems Analysis, MIS, Computer Science, or related field.Business Analysis Certification,



Lean Six Sigma, Prosci Change Management (or equivalent).Expert knowledge of Disability and Group Life Claims systems.Strong analytical, decision‑making, and communication skills.Ability to thrive in ambiguity and influence stakeholders.Passion for continuous improvement and user experience.Base salary:$68,400 - $113,900 annually (base salary only; does not include other variable compensation components).What We OfferCareer Development: Opportunities for advancement, access to learning programs and up to $2,000 annually toward education reimbursement.Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit.Time Off: Regular vacation and personal days, plus support for community involvement with a volunteer day.Financial Security: Company‑matching pension plan, share ownership program and additional investment options.Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!Community Emphasis: Workplace where employees feel connected through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact [email protected]. All information provided will be handled in accordance with applicable laws and Canada Life policies.#J-18808-Ljbffr

📌 Lead Business Analyst - C$68,400 - C$113,900 A Year (Toronto)
🏢 Canada Life
📍 Toronto