Job Summary

We are looking for a reliable, organized, and customer-focused Office Administrator to join our team. This role is ideal for someone who enjoys staying organized, communicating with customers, and keeping daily office operations running smoothly.

Responsibilities

- Keep the company CRM updated with accurate and current customer and project information
- Schedule and coordinate estimate appointments for customers
- Communicate with customers by phone, email, and other channels
- Provide professional and friendly customer service
- Follow up with customers regarding appointments, estimates, and project-related questions
- Prepare documents, forms, and other paperwork as required
- Maintain organized customer and project records
- Coordinate information between customers, project managers, and internal teams
- Monitor schedules and make sure appointments and important information are properly recorded
- Assist management and the office team with general administrative tasks
- Help ensure that daily office operations run efficiently and that important tasks are followed up on

Qualifications
- Previous experience in office administration, customer service, or a similar role for 1 year




- Excellent organizational and time-management skills
- Strong written and verbal communication skills
- Comfortable communicating with customers professionally
- Strong attention to detail
- Comfortable using CRM systems, email, Microsoft Office, and other office software
- Ability to manage multiple tasks and priorities
- Reliable, proactive, and able to work independently
- Previous experience in construction, landscaping, home improvement, or a similar industry is an asset

The Ideal Candidate

We are looking for someone who is organized, dependable, proactive, and comfortable dealing with customers. You should be someone who pays attention to details, follows up on tasks without constant supervision, and enjoys keeping information and schedules organized.

If you are a strong communicator who can keep up with a busy office environment and make sure nothing falls through the cracks, we would like to hear from you.

Pay: $39,520.00-$47,840.00 per year

Advantages

- Extended health care
- On-site parking
- Paid time off

Work Location: In person

📌 Office Administrator (Toronto)
🏢 CAPTAIN HANDY
📍 Toronto