BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award‐winning environment that fosters a people‐first culture with a high priority on your personal and professional growth.Your OpportunityBDO Canada is currently seeking a replacement Manager, Modern Workplace Technology Consulting to join our Technology Consulting team in the Greater Toronto Area.Key responsibilities of the role will include:GrowthParticipating in pre‐sales activities including creating and running demos, presentations, drafting statements of work, pricing, proposals and responding to requests for proposal (RFPs)Assisting in the development & implementation of new service offeringEngagementsRunning client workshops and gathering/documenting requirements for modern workplace, content/document management and collaboration solutionsProject management of multiple engagements against budget, timeline and scopeDeveloping strategies and roadmap for clients to begin their contemporary workplace journeyLead and manage marketing and sales campaigns to generate leadsAct as a liaison with Partners including Microsoft and other ISV'sEvangelize Microsoft Copilot for M365, Microsoft 365,



Viva and other Microsoft products internally and with clientsContribute to strategic direction of the Modern Workplace practiceAct as a customer escalation contact as required and provide management and guidance related to the resolution of customer satisfaction concernsBuild deeper relationships with clients and assist in expanding the engagement footprint when opportunity arisesCreating end user documentation for clients and providing training on Microsoft 365 and other applicationsTalentLeading/managing engagement teams and ensuring that team members are effectively utilizedOn‐going mentoring and coaching of team members including performance managementEnsuring our support professionals have the skills, experience and capacity required to deliver our service offeringsFostering a sense of purpose within the team; developing short and long‐term objectives aligned with driving behaviours supporting our core values, mission and visionInterviewing and hiring new talent as the team growsHow do we define success for your role?You demonstrate BDO's core values through all aspects of your work: Integrity, Respect and CollaborationYou understand your client's industry, challenges, and opportunities; clients describe you aspositive, professional, and delivering high quality workYou identify, recommend, and are focused on effective service delivery to your clientsYou share in an inclusive and engaging work environment that develops,



retains and attracts talentYou actively participate in the adoption of digital tools and strategies to drive an innovative workplaceYou grow your expertise through learning and professional development.Your Experience And EducationExcellent customer‐facing, communication and presentation skillsExpert knowledge of the latest Modern Work tools in Microsoft 365, Microsoft Copilot for M365, SharePoint, Teams, VivaAdept at understanding and eliciting client business challenges and documenting high‐level requirementsAbility to run workshops/requirements gathering sessions for contemporary workplace, employee experience, content management, document management and collaboration solutionsExperience leading or managing a team and coaching/mentoring team membersExperience leading pre‐sales meetings and activities including creating and running demos, presentations, drafting statements of work, proposals and responding to request for proposals (RFPs)Experience with Change Management and adoption frameworksExperience creating end user documentation and provide training on Microsoft servicesAbility to do project management and business analysisUnderstanding of the following concepts: GenAI, Agentic AI, Document Management, Unstructured Data, Employee Experience, Knowledge Management, Information ManagementPrevious experience working with a consulting firm would be an assetExcellent in multi‐tasking and time managementStrategic planning and management expertiseThe expected range of compensation for this role is $115,000 - $165,000 annually.If you require accommodation to complete the application process, please contact us. #J-18808-Ljbffr

📌 Manager, Modern Workplace Technology Consulting (Toronto)
🏢 BDO Canada
📍 Toronto