Company Description: Couture Media Inc. is Canada’s leading background music and audio solutions provider, delivering custom music channels and qualified audio system installations for retail, restaurant, and hospitality environments.

Role Description The Operations and Administration Coordinator is a full-time, on-site role based in Montreal, QC, responsible for supporting daily operational and administrative activities.

We are seeking a highly organized and proactive Operations & Administration Coordinator to oversee audio installation projects from handover to final invoice. You will be the primary point of contact for clients, field technicians, and general managers—ensuring projects run on schedule, field updates are tracked, and billing is delivered accurately and promptly.

Key Responsibilities:

- Project Scheduling & Coordination: Reach out to general contractors and clients to schedule audio installation dates; coordinate schedules directly with our Operations Director.
- Project Lifecycle Management: Oversee projects from kickoff through completion, ensuring all milestones are met and potential delays are mitigated early.
- Field Proof & Sign-off Tracking: Proactively chase general contractors and field teams for mandatory post-installation photos, completion sign-offs, and quality checks.
- Billing & Change-Order Tracking:



Interface with our Ops team and clients regarding any site modifications or extra materials; reflect these accurately in updated project scopes and client invoices.
- Accounts Receivable & Invoicing: Create and dispatch client invoices promptly upon project completion; maintain accurate billing logs in our accounting software.
- Vendor & Client Relations: Serve as the primary operational liaison for client inquiries, vendor updates, and issue resolution regarding installations.

Key Qualifications & Experience:

- Experience: 2–4 years in project coordination, office management, or operations (experience in AV, construction, trade services, or field service coordination is a major plus).
- Financial / Admin Skills: Hands-on experience with invoicing and AR processes (proficiency in QuickBooks, Xero, or similar accounting platforms).
- Software Proficiency: Familiarity with project management tools (e.g., Asana, Monday.com) and basic spreadsheet manipulation (Excel/Google Workspace).
- Communication: Strong verbal and written communication skills in both English and French with a firm yet professional demeanour when collecting required deliverables (photos, approvals, payments) from external parties.
- Detail Orientation: High precision in tracking change orders, field modifications, and invoice details.

📌 Operations and Administration Coordinator (Montreal)
🏢 Couture Media
📍 Montreal