Lead operational excellence as the Talent and Business Operations Manager at Sephora Canada. This full-time position in Toronto focuses on staffing, training, and performance management. As the Talent and Business Operations Manager, you’ll oversee every aspect of store operations.

This includes training Beauty Advisors, managing payroll, and driving operational standards. Collaborating with management teams, you'll ensure a cohesive and high-performing store environment while shaping the experience for both customers and staff. Key Responsibilities:

- Conduct final interviews for key positions
- Manage store training and development initiatives
- Oversee weekly scheduling and payroll processes
- Write annual performance reviews for direct reports
- Ensure operational compliance with company standards Requirements:
- 2-4 years of management experience in retail
- Proven track record in staffing and hiring
- Robust leadership skills to create high-performing teams
- Excellent verbal and written communication abilities
- Ability to handle difficult conversations with confidence Transform store operations and talent management at Sephora, enriching the beauty experience for customers.

📌 Operations and Talent Manager at Sephora (Toronto)
🏢 LVMH Group
📍 Toronto