If adventure fuels you and organization is your superpower, this might be your role. Tunnel49 is growing quick, and we’re looking for a reliable, detail-driven Operations & Logistics Administrator to help keep our transportation, adventure, and charter services running smoothly year-round.

This role sits at the heart of our business—supporting operations, logistics, compliance, and internal coordination across all seasons.

Seasonal Focus

- Summer: High-volume adventure and rafting operations, private charters, logistics coordination, and customer communications
- Winter: Transportation services, airport transfers, team travel, and charter scheduling

The pace changes, but the responsibility and impact stay consistent.

Position Details

- Employment Type: Full-time
- Commitment: Minimum 1 year (please apply only if you plan to stay in Fernie beyond winter)
- Pay: $18–$25/hour, depending on experience
- Location: In person, Fernie, BC

Key Responsibilities

- Support the Operations Manager with daily administrative, logistics, and operational tasks
- Coordinate and audit private charter itineraries for accuracy and regulatory compliance
- Manage logistics for YYC and YXC airport transfers
- Ensure vehicles are properly documented with current insurance, permits, and records
- Organize and maintain vehicle binders, driver logs, and compliance documentation
- Audit POS systems, follow up on outstanding payments, and assist with process improvements
- Act as a key point of contact for internal communication with drivers and staff
- Manage emails and phone calls with a professional, solution-focused approach
- Maintain a 24-hour response standard for communications
- Collaborate with accounting to ensure accurate invoicing, payments, receipts, and cashouts




- Support Sales & Marketing with private charter bookings and operational coordination
- Assist with website updates, scheduling availability, and product listings
- Monitor and respond to Google Reviews and customer feedback
- Maintain office organization, supplies, and operational systems
- Provide occasional transportation support when required, including driving company vehicles to assist with charters, airport transfers, or operational coverage

Requirements

- Valid commercial driver’s license (Class 2 or Class 4 preferred) with a clean driving abstract
- Willingness and confidence to operate company vehicles when needed
- Strong organizational and time-management skills
- Detail-oriented with proactive problem-solving abilities
- Professional, friendly communicator
- Comfortable working independently in a fast-paced environment
- Adaptable and calm under pressure
- Tech-comfortable (Excel, Google Drive, POS systems, scheduling tools)

What We Offer Staff discounts across partner businesses:

- Tunnel49 Adventures
- Tunnel49 Shuttles & Charters
- Tunnel49 Automotive
- GearHub Sports & GearHub Adventure Rentals
- Park Place Lodge – The Pub
- Opportunities for growth within a rapidly expanding local company
- A supportive, energetic team in a vibrant mountain community
- A role with real responsibility and long-term potential

If you thrive on organization, logistics, and being the backbone of a busy operation — and you’re ready to step in wherever the team needs you — we’d love to hear from you. Job Type: Full-time

Pay: $18.25-$25.00 per hour

Advantages

- Company events
- Discounted or free food
- On-site parking
- Store discount

Licence/Certification:
- Class 4 Licence (preferred)
- Class 2 Licence (preferred)

Location:
- Fernie, BC (required)

Work Location: In person

📌 Operations & Logistics Administrator (Fernie)
🏢 Tunnel49
📍 Fernie