District Brewing Company – Regina, Saskatchewan

District Brewing Company is looking for an organized, outgoing, and dependable Order Desk Coordinator to join our team. This position is responsible for coordinating customer orders from initial contact through to delivery, while helping ensure our customers receive consistent and reliable service.

The Order Desk Coordinator will proactively contact our retail and wholesale customers to collect orders, accurately enter and manage those orders in our system, and assign each order to the appropriate delivery route.

Responsibilities

- Proactively contact customers by phone, email, or text to collect weekly orders.
- Build and maintain positive relationships with District Brewing customers.
- Enter all customer orders accurately and promptly into the Ekos system.
- Review orders for accuracy, product availability, pricing, and customer information.
- Assign completed orders to the appropriate delivery route and delivery date.
- Coordinate with the sales, production, warehouse, and delivery teams to ensure orders are fulfilled correctly and on time.
- Maintain accurate and up-to-date customer information within Ekos.
- Follow up with customers who have not placed their regular orders and identify potential ordering opportunities.
- Communicate product availability, new products, promotions,



and other relevant information to customers.
- Assist with resolving order discrepancies, delivery questions, and customer concerns.
- Help maintain an organized and effective order and delivery schedule.

What We’re Looking For
- Strong organizational skills and attention to detail.
- Friendly and confident communication skills, particularly over the phone.
- Comfortable proactively reaching out to customers rather than waiting for orders to come in.
- Strong computer skills and ability to learn inventory/order management software.
- Ability to manage multiple orders, customers, and deadlines at the same time.
- Dependable, self-motivated, and comfortable working independently.
- Previous experience in customer service, order processing, sales support, logistics, or administration is an asset.

About the Role This is an important link between our customers and our internal team. The successful candidate will help make sure customers are contacted regularly, orders are entered correctly, and our delivery routes are organized efficiently. We are looking for someone who enjoys talking to customers, takes ownership of their work, and can keep things organized in a f

Pay: $19.00-$22.00 per hour

Benefits

- Casual dress
- Dental care
- On-site parking

Work Location: In person

📌 Order Desk Coordinator (Regina)
🏢 District Brewing
📍 Regina