We are currently looking for a Part-Time In-Store Administrative and Customer Service Assistant, motivated by administrative work, operational support, and delivering a high-level customer experience, for our Must Société store in Ottawa !

Your Role:

You are the first point of contact between customers and the store. As such, you ensure that customers enjoy an exceptional shopping experience by welcoming them enthusiastically and answering their questions promptly and accurately.

Your Day-to-Day as a Part-Time Store Administrative and Customer Service Assistant at Must Société Ottawa:

- Welcome customers in-store in a professional and courteous manner
- Handle customer inquiries by phone and email from clients and various departments
- Analyze customer service cases and offer solutions while considering the severity and urgency of each situation
- Perform various administrative tasks: daily cash register closing, customer file follow-ups, payment processing, etc.
- Provide administrative support to the sales team (e.g., preparing contracts)
- Send delivery requests to the delivery department

What We Offer At Must Société, we take outstanding care of our people and offer the following benefits:

- Competitive and motivating compensation, among the best in the industry;
- A stable part-time schedule with evening shifts on Thursdays and Fridays, and daytime shifts on weekends (a perfect schedule for a student!);
- Be part of an experienced, motivated, and passionate team;
- 10 paid statutory holidays, two more than the legal requirement;
- Free parking and easy access by public transportation.
- Health and wellness program;
- Generous employee discounts on all our products;
- A rewarding, stimulating, and welcoming work environment;
- The unique opportunity to be part of an innovative company that’s ahead of the trends;




- As a rapidly expanding company with several projects in development, numerous advancement opportunities within the group.

Do You Have the Right Profile? You’ll thrive at Must Société if you have the following skills and qualities:

- You have at least 2 years of experience in a similar role, preferably in retail
- You are organized, autonomous, and dynamic
- You have strong knowledge of MS Office software
- You are discreet and detail-oriented
- You have excellent communication and negotiation skills

Who We Are Must Société is made up of five distinct brands: Maison Corbeil, Jardin de Ville, la Galerie du Meuble, Must, and Must Société.

With over 50 years of expertise, each brand stands out in its own field within the furniture industry.

When we united in 2015, we brought together companies that share the same values and vision for the future. This synergy has allowed us to position ourselves to conquer the Canadian market by offering a complete experience and a curated selection of the best furniture from here, Europe, and beyond, from accessible to high-end styles.

Why join Must Société?

- We are a recognized company in high-end furniture;
- We offer a stimulating, performance and human-driven work environment;
- We have a culture that INSPIRES, where our values such as integrity, collaboration, courage, responsible performance and continuous improvement guide every decision and action.

Think you’re the person we’re looking for? Don’t hesitate to send us your résume through this site. We look forward to meeting you!

Pay: From $20.00 per hour

Perks

- Casual dress
- Company events
- Employee assistance program
- On-site parking

Ability to commute/relocate:
- Ottawa, ON K2C 3S4: reliably commute or plan to relocate before starting work (required)

Experience:
- Customer service: 2 years (preferred)
- administrative: 2 years (preferred)

Work Location: In person

📌 Part-Time Administrative and Customer Service Assistant (Ottawa)
🏢 Must Société
📍 Ottawa