Job Summary

We are seeking a Part-Time Medical Office Assistant to join our Physiotherapy Clinic. The ideal candidate will play a crucial role in ensuring the smooth operation of the clinic by providing administrative support and excellent customer service to patients.

Hours required

Mon: 1:15pm to 5:30pm / Tues: 1:15pm to 7:30/8:00pm / Thurs: 1:15 to 6:00pm These are approximate hours

Responsibilities

- Greet and assist patients in a friendly and qualified manner
- Manage scheduling of patients, including appointments, confirmations, and rescheduling
- Maintain accurate patient records using JANE EMR
- Handle incoming calls on multi-line phone systems, addressing inquiries and directing calls as necessary
- Assist with insurance verification and processing of patient information
- Maintain patient records accurately and confidentially / Ensure patient confidentiality
- Washing and folding laundry




- Perform general office duties such as filing, faxing, scanning documents, stocking supplies in cabinets, and keeping the reception area clean and organized

Qualifications

- Proven experience as a Medical Office Assistant or in a similar role
- Must have Jane EMR experience and billing 3rd party insurers
- Knowledge of medical terminology and office procedures
- Excellent communication skills, both verbal and written
- Ability to multitask effectively in a busy environment
- Ensure patient confidentiality
- Experience with front desk operations and administrative tasks is essential
- A positive attitude and commitment to providing excellent patient service

Job Type: Part-time Pay: $19.00-$20.00 per hour

Work Location: In person

📌 PART-TIME Medical Office Assistant (MOA) (White Rock)
🏢 Advanced Physiotherapy
📍 White Rock