13 Aug
|
Autism Services
|
Canada
13 Aug
Autism Services
Canada
Employer Name: MELFORT PARTS DEPOT/MPD MOTORSPORTS
Farm and Recreational Parts Advisor plays a crucial role in supporting agricultural and recreational equipment users by providing expert advice, managing parts inventory, and ensuring customer satisfaction. This position requires a blend of technical knowledge, customer service skills, and inventory management.
Key Responsibilities
Customer Service and Sales Support
- Assist customers in identifying and selecting the correct parts for farm and recreational equipment such as tractors, ATVs, lawnmowers, and utility vehicles.
- Provide expert advice on parts compatibility, usage, and maintenance to enhance customer experience.
- Process sales transactions accurately and efficiently, both in-person and over the phone.
Parts Inventory Management
- Maintain accurate inventory records, including receiving, stocking, and organizing parts.
- Monitor stock levels and coordinate with suppliers to reorder parts as needed to avoid shortages.
- Ensure the parts department is clean, organized, and compliant with safety standards.
Technical Knowledge and Problem Solving
- Understand the specifications and functions of various farm and recreational equipment parts.
- Diagnose customer issues by interpreting equipment problems and recommending appropriate parts or solutions.
- Collaborate with service technicians to ensure correct parts are available for repairs.
Administrative Duties
- Maintain detailed records of customer interactions, orders, and inventory transactions.
- Prepare reports on parts sales, inventory status, and customer feedback.
- Support warranty claims and returns processing as necessary.
Required Skills and Qualifications
- Solid knowledge of farm and recreational equipment parts and their applications.
📌 PARTS ADVISOR (Canada)
🏢 Autism Services
📍 Canada