Location: Waterloo/Mississauga/Richmond Hill – 4 days in office until September 1st and then 100% in office

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The Opportunity:

The Payroll Specialist reports to the Manager, of Americas Payroll and plays a key role within the Global Human Resources function.

The Americas represents one of company's largest and most complex employee populations. As we continue to modernize our payroll operations, we are implementing scalable payroll platforms and streamlined processes to improve efficiency, accuracy, and compliance.

In this role, you will join a team-oriented team responsible for the timely and accurate processing of payroll for company's U.S. entities. You will be responsible for payroll data entry, validating and auditing payroll information, preparing payroll reports, and partnering closely with other payroll team members to ensure accurate and compliant payroll processing.

As part of a global payroll organization, you may also have opportunities to support and gain experience with Canadian payroll. The Company values payroll professionals who are interested in developing expertise across multiple countries and contributing to a flexible, collaborative team environment.

This position is accountable for delivering exceptional customer service to a broad range of payroll stakeholders, including employees, Human Resources, Finance, and internal Payroll team members, while maintaining the highest standards of confidentiality and data integrity. Success in this role requires strong attention to detail, excellent interpersonal and communication skills, initiative, and a solid understanding of payroll practices, regulations, and compliance.

You Are Great At

- Thriving in a fast-paced, complex,



cross-functional global organization while managing competing priorities and meeting critical deadlines.
- Delivering exceptional payroll support by responding to employee inquiries and resolving issues within established service level agreements (SLAs).
- Ensuring accurate and timely processing for U.S. employees while meeting strict payroll deadlines.
- Auditing HR system data and payroll interfaces to ensure accuracy and data integrity.
- Reconciling payroll results, identifying discrepancies, and investigating and resolving payroll issues in a timely manner.
- Administering Employee Share Purchase Plan (ESPP) payroll transactions, ensuring accurate processing and compliance with applicable policies and regulatory requirements.

What It Takes

- Minimum of 2-3 years of experience in US and/or Canada Payroll
- Microsoft Office, Advanced Excel
- Excellent time management and prioritization skills.
- Strong interpersonal, organizational, analytical, and problem-solving abilities.
- Highly detail-oriented with a strong commitment to accuracy.
- Ability to work independently with minimal supervision and collaboratively as part of a team.
- Proven ability to manage multiple priorities in a fast-paced environment while meeting strict deadlines.
- Strong issue resolution and critical thinking skills.
- Excellent verbal and written communication skills in English.
- Proactive, self-motivated, and able to take initiative.
- Demonstrates professionalism and maintains a high level of confidentiality.
- Professional certification or membership with the National Payroll Institute (NPI) and PayrollOrg is considered an asset.
- Fundamental Payroll Certification (FPC) or Payroll Compliance Practitioner (PCP) certification preferred.

📌 Payroll Specialist (London)
🏢 Radiant Systems Solutions
📍 London