Become a Key Lead at Knix, specializing in creating inclusive and confidence-building experiences for customers. Support your team and elevate sales performance in this engaging part-time position.
You will take ownership of the customer experience by offering product guidance and coaching Sales Associates in a fast-paced retail environment. Your ability to connect with customers and drive store performance is crucial for this key role in one of North America’s fastest-growing intimate apparel brands.
Key Responsibilities:
• Develop a welcoming workplace for all shoppers
• Train and guide team members on best practices
• Analyze real-time sales data for informed decisions
• Assist customers in finding their perfect fit
• De-escalate conflicts with ease and professionalism
Requirements:
• At least 2 years in a retail setting is preferred
• Experience in leading teams effectively
• Proficient understanding of sales KPIs
• Strong problem-solving abilities
• Eagerness to embrace feedback for growth
Leverage your passion for customer service and brand advocacy as a Key Lead within Knix, enriching the customer journey and fostering team success.
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📌 Key Lead Customer Experience Role (Calgary)
🏢 Knix
📍 Calgary