Step into the role of Service Operations Specialist, enhancing our customer service for machinery operations. Effectively manage service delivery and technician workload while fostering positive client relationships.
This role requires 2-4 years in service work scheduling. You will create and oversee work orders, communicate repair details to customers, and ensure timely service completion. Join a value-driven organization with a supportive culture focused on growth.
Key Responsibilities:
• Assist in coordinating service technicians for jobs
• Generate and manage service quotes and work orders
• Facilitate communication regarding service processes
• Schedule appointments and check parts availability
• Complete documentation for warranty processes
Requirements:
• 2-4 years of experience in scheduling service
• High School Diploma required
• Strong knowledge of Microsoft Office Suite
• Excellent attention to detail and communication skills
• Ability to multitask and problem-solve effectively
Shape your future by enhancing service operations, working in a collaborative setting dedicated to client success.
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📌 Service Operations Specialist for Machinery (Surrey)
🏢 Williams Machinery
📍 Surrey