Elevate healthcare service delivery as a Customer Service Lead with Daniels Health. Ensure seamless interactions and solutions for healthcare clients within a full-time, supportive work environment.

Daniels Health is looking for a skilled Customer Service Lead to support all functions related to hazardous waste logistics. You will be the primary contact for healthcare facilities and play a crucial role in managing customer requests and maintaining compliance. The position requires coordination with production teams while analyzing data to deliver exceptional customer service.

Key Responsibilities:



• Oversee customer service and administrative functions for waste logistics • Serve as the initial contact for healthcare facilities via phone and email • Investigate and resolve customer issues using Salesforce • Coordinate with teams to ensure timely delivery of services • Analyze operational data to identify service improvement trends

Requirements: • 3-5 years in customer service or administrative roles • 2-5 years of leadership experience • Solid decision-making and self-management skills • Proficient in Microsoft Office and familiarity with Salesforce • Highly organized and adaptable to changing priorities

Make a significant impact in healthcare by leading customer service initiatives and enhancing operational efficiency at Daniels Health. #J-18808-Ljbffr

📌 Customer Service Lead at Daniels Health (Prince Edward County)
🏢 Daniels Health
📍 Prince Edward County