Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life Better™ - Reflects our commitment to employees, customers, partners and communities globally. About the Opportunity

At Dayforce, product learning is a key part of how customers realize value from our platform.

The Training

Solutions team designs, develops, and maintains product training that enables customers, partners, and Daymakers to confidently learn, adopt, and maximize the value of Dayforce.

We're looking for an experienced Principal Instructional Designer who thrives on solving complex learning challenges, creating exceptional product learning experiences, and continuously improving how people learn our products.

This is a senior individual contributor role for someone who enjoys leading through expertise rather than people management. Operating with a high degree of independence, you'll partner across Product, Services, Customer Support, and Global Training Services to shape Dayforce product learning, solve complex learning challenges, and deliver learning solutions that evolve alongside the platform.

Success in this role comes from consistently delivering high-quality product learning that scales with Dayforce, helps customers realize value from the platform, and continuously improves through data, feedback, and product evolution.

What You'll Get to Do

Design, develop, and continuously evolve Dayforce product learning that helps customers, partners, and Daymakers confidently adopt and maximize the value of the platform.

Partner with Product, Services, Customer Support, and subject matter experts to identify learning needs and recommend effective, scalable solutions.

Own the lifecycle of learning content, from new development through product release updates and continuous improvement.

Apply instructional design expertise and sound judgment to solve complex learning challenges and influence learning solution decisions.

Evaluate learning effectiveness using learner feedback and performance data to continuously improve outcomes.

Share expertise,



provide design feedback, and help elevate instructional design practices across the team.

Champion modern learning technologies and AI-enabled workflows that improve learner experiences and team effectiveness.

Independently manage multiple initiatives in a fast-moving product workplace while balancing evolving priorities and release timelines.

Skills and Experience We Value

Eight or more years of experience designing and developing learning solutions in instructional design, learning experience design, curriculum development, or a related field, ideally within a SaaS or enterprise software environment.

Strong expertise in instructional design, adult learning principles, and creating learning experiences that improve performance and product adoption.

Experience translating complex products or technical concepts into clear, engaging learning experiences.

Confidence partnering with cross-functional stakeholders, influencing decisions, and leading through expertise in a collaborative environment.

Proficiency with modern learning technologies such as Articulate 360, Adobe Captivate, Camtasia, or similar authoring tools, along with curiosity about using AI to enhance instructional design.

What Would Make You Stand Out

Experience designing product learning for Dayforce or another enterprise HCM, ERP, or SaaS platform.

Experience supporting learning in Agile product development or rapidly evolving software environments.

Experience leveraging AI to improve instructional design workflows and learner experiences.

What’s in it for you

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce encourages personal and professional growth.

We offer excellent time away from work programs,



comprehensive wellness initiatives and recognition through competitive pay and benefits.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself. This job posting is for an existing vacancy

Artificial intelligence may be used in the screening, assessment, or selection of applicants for this position.

About the Salary Ranges Please note that the salary range mentioned in this should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.

Proficiency in English is required for this position as this role will regularly interact with English-speaking stakeholders, co-workers, managers and/or clients across the world. Further, our back office support teams, including but not limited to Human Resources, are primarily English speaking. Employees need to be able to communicate with these departments in English to appropriately administer their business relationship.

Due to the significant high volume of interactions with these English-speaking co-workers, managers, stakeholders and/or clients, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.

Fraudulent

Recruiting

Beware of fraudulent recruiting.

Legitimate

Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud

Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process

Pour consulter cette offre d'emploi en français, veuillez utiliser le lien: https://jobs.dayforcehcm.com/fr-CA/mydayforce/alljobs

📌 Principal Instructional Designer (Canada)
🏢 Dayforce
📍 Canada