Become a vital part of OpenText as a Production Support Specialist, enhancing business network solutions for Forbes top clients. Contribute to the digital transformation landscape from 8 AM to 8 PM. As a Production Support Specialist at OpenText, your role extends beyond traditional support; you will engage with global teams and top-tier clients to ensure the security and stability of information management solutions.

Fluency in English and Spanish, alongside ITIL knowledge, will enhance your effectiveness in addressing client needs and driving improvement initiatives. Key Responsibilities:

- Support OpenText product functionalities and client solutions
- Collaborate with high-performance teams focused on governance
- Engage directly with diverse clients for tailored support
- Facilitate continuous improvement through practical initiatives
- Work flexible schedule, including one weekend monthly Requirements:
- Proficiency in English and Spanish
- Experience in IT support or operations
- Basic understanding of ITIL principles
- Patience for both technical and non-technical client support
- Knowledge of EDI is a plus Elevate your career and make a meaningful impact in information management with OpenText’s global team.

📌 Production Support Specialist at OpenText (London)
🏢 Socket.dev
📍 London