Elevate your IT support career as a Desktop Support Specialist. Leverage your expertise in troubleshooting hardware, software, and OS issues in this engaging role.

This position requires a minimum of three years of IT Infrastructure support experience, focusing on hardware and software troubleshooting without compromising warranty or customer security. Candidates should be well-versed in desktop applications, LAN/WAN setups, and network troubleshooting, including TCP/IP and DNS. Your proactive approach will help resolve end-user technical issues efficiently.

Key Responsibilities:



• Provide desk-side support and PC break/fix services • Troubleshoot desktop and hardware issues effectively • Assist with peripheral and networking hardware support • Execute repeat call analyses and implement preventive actions • Contribute to problem management and improvements

Requirements: • Minimum 3 years in IT Infrastructure support • Associate Degree in Electronics preferred • CompTIA A+ Certification or equivalent experience • Familiarity with ticketing tools like ServiceNow • Robust communication skills with clients and team members

Bring your troubleshooting skills and passion for IT support to excel in our Desktop Support Specialist role. #J-18808-Ljbffr

📌 IT Desktop Support Specialist (Montreal)
🏢 Sky Systems, Inc. (SkySys)
📍 Montreal