Reception Administrator

Connelly & Company Management Ltd. – Calgary, AB

Full-Time | Monday–Friday | 8:30 a.m. – 4:30 p.m. | In-Office

About the Role

Connelly & Company Management Ltd. is seeking a proactive and organized Reception Administrator to support our growing condominium management team.

This role combines front-desk reception, customer service, office administration, Yardi support, invoice workflow coordination, access-control administration, and document support. We are looking for someone resourceful, comfortable learning new systems, and willing to take initiative to solve routine problems independently.

Key Responsibilities

- Greet owners, residents, vendors, and visitors professionally.
- Manage incoming phone calls, emails, and the shared reception inbox.
- Route inquiries to Condo Managers, AR, AP, Legal, or administrative staff.
- Process mail, courier requests, and office correspondence.
- Coordinate vendor invoice processing through SparcPay.
- Update owner information and perform basic account verification in Yardi Voyager.
- Program and update key fobs and intercom systems following company procedures.
- Prepare disclosure letters, occupancy letters, AGM sign-in sheets, ballots, and mailing labels.
- Maintain office supplies, boardroom setup, postage equipment, and general front-office operations.
- Assist with owner payments, receipts, and administrative support projects as required.
- Perform other related duties and administrative responsibilities as assigned.

Qualifications

- Office Administration Certificate/Diploma or 2+ years of administrative or customer service experience.
- Strong Microsoft 365 skills (Outlook, Word, Excel, Teams).
- Excellent organizational, communication, and multitasking abilities.
- Professional telephone etiquette and customer service skills.
- Ability to work effectively in a fast-paced, multi-property environment.
- Experience with Yardi Voyager, condominium management,



property management, or access-control systems is considered a strong asset.

Problem-Solving & Digital Skills The ideal candidate is comfortable:

- Troubleshooting common office technology issues before escalating.
- Using Google, online support resources, and AI-assisted productivity tools to research solutions and complete tasks efficiently.
- Creating spreadsheets, tables, templates, and mail merges with minimal supervision.
- Identifying opportunities to improve administrative processes and office efficiency.

Working Conditions

- This position is primarily office-based and requires sitting, standing, walking, and moving throughout the office during the workday.
- Occasional lifting or moving of office supplies, mail bins, records boxes, and meeting materials may be required.

Why Join Us? Connelly & Company Management Ltd. offers a collaborative team setting where initiative, accountability, adaptability, and continuous improvement are valued. This is an excellent opportunity for someone who enjoys customer service, technology, organization, and problem-solving in a dynamic condominium management office.

Apply by submitting your resume and a brief cover letter outlining your relevant administrative and customer service experience.

Practical Skills Assessment

Candidates selected to proceed to an in-person interview will be required to complete a practical skills assessment to demonstrate their competency with Microsoft 365 applications (including Word, Excel, Outlook, and other relevant tools). This assessment is intended to evaluate the candidate’s ability to perform common administrative tasks required for the role.

The assessment will be completed during the interview process and will focus on practical, role-related skills

Pay: $50,000.00-$54,000.00 per year

Benefits

- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care

Education:
- DCS / DEC (preferred)

Work Location: In person

📌 Reception/Administrator (Calgary)
🏢 Connelly u0026 Company Management
📍 Calgary