Job Overview

We are seeking a dedicated and reliable full-time Receptionist/Administrative Assistant to join our orthotic and medical equipment supply office in West Edmonton. This position plays an key role in ensuring smooth day-to-day office operations while providing friendly, professional, and exceptional customer service.

The ideal candidate is a friendly, team-oriented individual who is organized, detail-oriented, and able to manage multiple priorities effectively in a fast-paced environment. Previous administrative or office experience is considered an asset but is not required.

Responsibilities

- Greet clients and visitors in a professional, friendly, and welcoming manner
- Answer incoming phone calls promptly and professionally
- Schedule appointments and maintain calendars
- Process payments and assist with billing, insurance, and claim-related inquiries
- Review client files to ensure all required documentation is complete and accurate
- Perform data entry and maintain accurate, up-to-date client records, including detailed notes
- Coordinate client pickups and deliveries of medical equipment and supplies
- Monitor and respond to email inquiries in a timely and professional manner
- Provide general administrative support to team members as needed
- Follow up on service tickets and communicate updates to the appropriate team members or business areas




- Maintain a clean, organized, and welcoming reception area
- Monitor office supplies and assist with keeping inventory adequately stocked

Qualifications
- Previous administrative or office experience is an asset but not required
- Strong attention to detail and accuracy in data entry and file management
- Excellent customer service and communication skills
- Strong organizational and multitasking abilities
- Ability to work effectively and collaboratively in a team environment
- Comfortable using phone systems and standard office equipment, including printers and copiers
- Willingness and ability to learn new software systems
- Professional and courteous phone and email etiquette
- Reliable, organized, and able to work efficiently in an office environment

Schedule
- Full-time position
- Saturdays are part of the regular work schedule
- Weekday shifts are also required, with the specific schedule to be discussed during the interview

Requirements
- English proficiency required
- Must be available to work in person in West Edmonton, AB
- Must be comfortable working Saturdays as part of the regular schedule

Pay: From $17.00 per hour

Application question(s)

- Are you able to work Saturdays?

Language:
- English (required)

Work Location: In person

📌 Receptionist / Administrative Assistant (Full-Time) (Edmonton)
🏢 Alberta Medical Consultants
📍 Edmonton