Starting Wage: $23.00 / hour

Schedule: Full-time | Monday to Friday | 8:00 a.m. to 4:00 p.m.

Location: Leduc, Alberta

Posting Closes: August 18, 2026

Apply Online: careers.risepeople.com/largaedmonton

Care. Coordinate. Connect.

At Larga, we provide a home away from home for guests from the Northwest Territories and Nunavut who are in Edmonton for medical care. Our Referral Coordinators are vital to ensuring our guests feel informed, supported, and respected through every step of their medical journey.

If you thrive in fast-paced environments, are calm under pressure, and find purpose in supporting others—this role is for you.

What You'll Do

- Coordinate guest accommodations and transportation to/from medical appointments, hospitals, and the airport
- Communicate directly with health authorities in the NWT/Nunavut, ensuring referrals and documents are accurate and complete
- Book interpreters, meals, medications, mobility equipment, and other guest needs
- Work closely with dispatch, reception, kitchen, and housekeeping to maintain smooth guest experiences
- Manage room assignments and update schedules across multiple departments
- Support emergency room changes, medevacs, and other urgent matters with professionalism
- Maintain up-to-date trip sheets, logs, guest records, and room charts
- Communicate clearly with guests and their escorts regarding policies and travel details
- Protect guest confidentiality and provide sensitive support when needed
- Participate in on-call rotation to respond to after-hours needs (e.g., unexpected arrivals, urgent travel changes)
- Provide back-up support to reception, including issuing keys and answering phones
- Complete time sheets and attend staff and safety meetings
- Follow all Larga Ltd. policies and procedures

What We're Looking For

- Grade 12 diploma or equivalent (required)
- 1–2 years of experience in guest coordination, travel planning, or health administration
- Strong customer service, organizational, and problem-solving skills




- Calm and compassionate communicator—both in person and on the phone
- Proficient in Microsoft Office (Word, Excel) and able to learn internal systems
- Comfortable working in a fast-paced, team-focused environment
- Able to maintain confidentiality and sensitivity in emotionally challenging situations
- Must pass an annual medical exam and Vulnerable Sector Check

Preferred (but not required):

- Knowledge of Indigenous cultures or languages
- Familiarity with regional travel and medical policies
- WHMIS, First Aid/CPR, Emergency Response, Non-Violent Crisis Intervention, Fire Extinguisher Training

What We Offer

- Full Advantages – Medical, dental, and vision after 3 months
- Company RRSP Contributions – We invest in your future after 6 months
- Wellness Credits – Support for your physical and mental well-being
- Discounted Staff Meals – Enjoy nutritious home-cooked meals at a reduced rate
- Supportive Work Environment – Strong team culture where your contributions are valued
- Meaningful Work – Make a real impact in the lives of guests navigating medical travel

Our Values

- Authenticity – Be real. Act with integrity.
- Courage – Do what's right, even when it's hard.
- Kindness – Act with care and compassion.
- Tradition – Honour our roots and respect Indigenous ways.

How to Apply We'd love to hear from you. Please submit your resume and cover letter through our careers page: careers.risepeople.com/largaedmonton/en/17070_referral-coordinator.

Larga Ltd. is an equal opportunity employer. We welcome applicants of all backgrounds and strongly encourage Indigenous applicants to apply.

Ready to be the calm in the storm for our guests?

Apply today to help us ensure every person walking through our doors feels safe, supported, and cared for.

Pay: $23.00 per hour

Benefits

- Casual dress
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- RRSP match
- Vision care
- Wellness program

Work Location: In person

📌 Referral Coordinator (Leduc)
🏢 Larga
📍 Leduc