Elevate the customer experience as a Key Lead at Knix in Scarborough Town Centre. Create a warm, inclusive setting while leading a team and guiding shoppers to perfect fits.
Knix is looking for a Key Lead to join our retail store in Scarborough. In this pivotal role, you will inspire your team while managing peak-hour interactions and ensuring customers feel confident and supported. Key responsibilities include coaching Sales Associates, driving sales through KPIs, and fostering a positive in-store culture.
Key Responsibilities:
• Create a supportive and inclusive shopping experience
• Coach and develop Sales Associates in real-time
• Utilize KPIs to drive sales during peak periods
• Assist customers with fitting room experiences and product selections
• Support staff training and visual merchandising efforts
Requirements:
• 2+ years in apparel or lifestyle retail
• Proven experience in a lead role
• Ability to motivate and inspire team members
• Deep understanding of KPIs and sales metrics
• Conflict resolution and customer interaction skills
Lead your team at Knix, combining customer focus with sales expertise to enhance the shopping experience.
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📌 Key Lead for Knix Retail Scarborough (Toronto)
🏢 Knix
📍 Toronto