Relentless Empowerment Coach

Mission: Empowering Teen Parents to Succeed

Vision: Teen Parent Families Thrive and Enrich our Community

Job ID: 26-004TERRA

As a non-profit organization that has been serving pregnant and parenting teens in Edmonton for over 50 years, Terra is recognized for its leadership, innovation, and collaboration. Young parents and their children across Alberta benefit from a comprehensive range of services. Through the compassionate work of the staff, we help parents and children to develop and reach their full potential by recognizing and responding to their unique and individual needs.

Terra staff are guided by the Code of Honour which supports, respects, and celebrates our families and staff (https://terracentre.ca/what-is-terra/careers/). If you share our values and support our mission and vision, please consider joining our team.

Job Overview

As a valued member of the Services for Educational Achievement team, the Relentless Empowerment Coach operates within a case management model, providing direct support to young parents in a school‑based setting. Working in a busy, fast‑paced, and highly responsive environment, the role is accountable for supporting students to reduce barriers to education, maintain engagement in learning, and progress toward high school completion while developing positive parenting skills and future goals.

The Relentless Empowerment

Coach collaborates with school staff, colleagues, and community supports as part of an interdisciplinary team to deliver coordinated, student‑centered services, while effectively managing competing priorities, documentation requirements, and service timelines with professionalism, adaptability, and strong organizational skills.

Job Conditions

This is a full time (35 hours/week), temporary position ending on or before September 7, 2027 with possibility of extension. Hours are flexible Monday through Friday with 1-2 evenings/week, and the occasional weekend based on the needs of families and staff and to support day/evening programming. The position will be working out of Braemar School located at 9359 67A Street.

Key Responsibilities

- Be a leader and ambassador of Terra Centre for Teen Parents by practicing in a manner that is consistent with Terra’s mission, vision, values, policies, strategic goals, and practice model.
- Participate in annual performance review process.
- Facilitate effective relentless strategies to ensure every participant feels welcomed, included and that they belong (ex. greeting every participant as they arrive).
- Strengthen and promote relationships by empowering and nurturing emotional attachments between the youth, their school, and their natural support system.
- Relentlessly provide coaching, guidance, and support to empower participants to be fully contributing members of society through building skills and confidence in problem solving, effective decisions and goals, and inspiring resilience.
- Meet with participant on a 1:1 basis to identify their natural support system, develop goal(s), increase supportive relationships, aim to reduce sources of stress and strengthen core skills.
- Ability to co-create Specific, Measurable, Attainable, Relevant, and Time-bound goals with youth and utilize theories and practice guides valued by the agency to support participant growth.
- Interact with participants in a professional manner, maintaining healthy professional boundaries in all participant interactions.
- Planning and conducting transition and follow up.
- Acknowledge the attainment of participants goals, milestones and/or efforts towards their achievements.




- Navigate high stress situations and offer regulation and de-escalation skills to support individuals in a variety of challenging situations.
- Connect parents to beneficial, affordable, and sustainable community resources to increase their network of support.
- Coordinate referrals and assessments to other community resources for families who require further support.
- Seek opportunities for collaboration and other methods of working cooperatively with community agencies and partners to meet the needs of participants.
- Utilize interpersonal skills to help establish positive working relationships with participants, families, natural support networks, and stakeholders.
- Remain adaptable while establishing clear boundaries, triaging, and prioritizing the demands of the role.
- Adhere to Terra’s policies and procedures and to the professional code of ethics of applicable professional associations.
- Provide ongoing support to children and families through home visits, phone calls, text messaging and emails.
- Provide school-based supports: one to one or in group settings.
- Engage in conversations during Community of Practice and Team Unit Meetings, Internal and External committees, and resource fairs to increase staff awareness and capacity.

Qualifications:
- Post-secondary degree in Human Services, Social Work; or a diploma with extensive related experience equivalent.
- Registered and in good standing with the applicable professional college.
- Experience providing outreach support services through community and/or home visitation.
- Experience providing life skills coaching and training.
- Experience working with low income and marginalized participants, including people facing multiple barriers.
- Experience working in a school environment.

Knowledge and Abilities:
- Effectively and respectfully works with others who have diverse traditions, beliefs, interpersonal styles, attitudes, and behaviors.
- Ability to work flexible hours.
- Excellent communication skills, oral and written.
- Ability to work with families from diverse cultural backgrounds and develop positive, effective, professional rapport and relationships with youth.
- Knowledge of issues associated with people impacted by mental illness and substance abuse.
- Knowledge of referral services and supports within the Edmonton community and/or the ability to research and connect with community resources.
- Knowledge of child/youth development and child-parent attachment.
- Understanding and knowledge of the issues pregnant and parenting young people face.

Other requirements:
- Valid driver’s license and a reliable vehicle available for regular use with 2 million liability insurance.
- Explicit (or Executive Director approved) 3-year driver’s abstract.
- Ability to work flexible hours including two evenings per week.
- Manual dexterity required to operate various appliances and equipment.
- Ability to lift between 25- 50 lbs.
- Current Standard First Aid and CPR (Level C Intermediate).
- Applied Suicide Intervention Skills Training (ASIST).
- Clear (or Executive Director approved) Police Information Check (including vulnerable Sector search) completed 90 days prior to start date if selected as successful candidate.




- Clear (or Executive Director Approved) Intervention Record Check completed 90 days prior to start date if selected as successful candidate.
- Documentation of registration as a Social Worker or other professional governing body as per provincial legislation if applicable.

Core Behavioral Competencies: Terra values are core to the organization. We strive to hire individuals who possess these behavioural competencies at all levels of the organization:
- Personal Leadership: Practices inclusion, communicates openly and effectively, demonstrates self-awareness.
- Productive Relationships: Develops networks, collaborates, develops self and others.
- Results Focus: Applies outcomes-based problem-solving and systems thinking, demonstrates evidence-informed decision making.
- Service Excellence: Practices innovation, facilitates a culture of learning, demonstrates continuous improvement.
- Program Planning; design, plan, coordinate, and facilitation of groups.
- Finance; manage allocated financial resources for program delivery.
- Communication skills; excellent both written and oral; evidenced in grant writing and reporting to funders.
- Community Relations; well-developed engagement skills, strong networking.

Intention Statement: Terra recognizes that it operates within a society and systems shaped by white supremacy and colonization and institutionalized discrimination and the exclusion, exploitation, and marginalization of Indigenous, Black, and people of color. Terra strives to understand and be accountable for how white supremacy continues to impact its work at an organizational and systemic level and to address harm; implicit and explicit biases.

Our intention is

- To build a foundation of awareness, knowledge, and skills to be an anti-racist organization.
- To respond to systemic racism that creates barriers and inequality in the workplace and in society.
- To be an organization that embeds the principles of equity and anti-oppression to everything it undertakes.

Our goal is to actively promote diversity, equity, and inclusion through an antiracism lens through policies, processes, and practices. Compensation: The starting salary for the position is $45,000 – $47,857.

Upon completion of a probationary period, we offer a comprehensive, competitive, extended health benefits package including RRSP contribution. Staff have three weeks of vacation, and, in addition, the agency is closed between Christmas and New Years.

Terra Centre also offers free onsite or street parking depending on office location. We are also a casual business attire organization.

As a learning organization, Terra supports ongoing professional development among employees through formal training, informal mentoring, and personalized growth plans. Terra is continuing to grow our programming and there are anticipated opportunities for further professional growth within the agency.

Closing Date: Until Suitable Candidate is Found To Apply: Please email your résumé and cover letter to: Human Resources, [email protected]. Please include 26-007TERRA Relentless Empowerment Coach in the subject line of the email.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $45,000.00-$47,857.00 per year

Benefits

- Casual dress
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Mileage reimbursement
- On-site parking
- Paid time off

Application question(s):
- Do you have a valid driver's license and access to a reliable vehicle?

Work Location: In person

📌 Relentless Empowerment Coach Temporary (Edmonton)
🏢 Terra Centre for Teen Parents
📍 Edmonton