Elevate customer service as a Retail Experience Lead with FIKA in North Battleford, SK. Oversee daily store operations and ensure high standards of product presentation and team guidance.
As a Retail Experience Lead at FIKA, you will manage opening and closing duties while supervising and training staff. This role requires a solid understanding of retail sales principles and exceptional customer service skills. You'll lead by example and ensure compliance with company standards throughout the shift.
Key Responsibilities:
• Open and close retail store, including alarm management
• Greet and assist customers with exemplary service
• Provide product knowledge and sell new items
• Assist in onboarding and training of team members
• Address customer complaints professionally and promptly
Requirements:
• Minimum 2 years of retail experience required
• High school diploma or GED mandatory
• Clear criminal record and cannabis certification needed
• Proven skills in cash management and customer service
• Strong organizational and time management abilities
Become a key player in delivering excellent customer experiences while leading a dynamic team at FIKA.
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📌 Retail Experience Lead at FIKA (North Battleford)
🏢 Fire & Flower
📍 North Battleford